[KolfMAKER]

Ok, thanks @B3OHACK3R !

In that case I will proceed with what you advised me to with exchanging components on the board.

Will be continued …

 

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Here’s an update.

Before moving on I decided to check the IR-PCB and it’s traces more closely.
I found some foam remains sticking to and covering 2 or more traces (see 1st picture).

So I decided to clean them first, which went pretty easy. And after cleaning I placed the board back and tested it again with the remote. It did not solve my issue; the BeoLab 3500 still doesn’t not respond to the Beo4.

Also I would like to share what the display looks like. here’s some pictures:

(1) Display after Power On: It shows ‘:’ in the 4th segment and ‘*’ in the 8th segment.

(2) Display after pressing the Right button: all segments are blank and sometimes the red LED stains On but sometimes it goes Off.

(3) Display after pressing the Left button: the segments show ‘TIMER’.

 

Maybe this gives more information for additional diagnoses.

Question:

• Does this change anything for what I am about to do?

 

(I am about to do what B3OHACK3R advised me to do, read above)

 

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

@B3OHACK3R

Concerning your remark to get to the components to be replaced:

“The IR related parts are underneath the internal bracket that holds the display in place.
For removing that you have to carefully desolder the red LED, the photo-resistor and the two IR sensors.”

I think what you mean is: (see 1st picture below)

1. De-solder the 2 points in the yellow square for the photo resistor.
2. De-solder the 4 points in the blue square (the legs of the two IR-sensors.
3. De-solder the 2 points in the reed square for the photo resistor.
4. De-clip the 4 plastic feet from the PCB and lift the plastic bracket at the front to access the components underneath. (2nd picture below)

Is this the right understanding?

 

 

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Thanks for your comment Guy, nice hearing from you again!

I haven’t exactly tried what you described. Though I have tested both Beo4’s on a BeoSound Ouverture for normal operation. Both Beo4’s and the Ouverture responded well to remote control operation, each time.

Concerning the Test Mode on the BeoLab 3500, I wasn’t aware that this is a testmode command set. I just use this command to activate the DIN connector for audio input (MCL set).

But I must also add that I have been using another BeoLab 3500 (currently not in my house) this way for 2 years. It always responded well to this type of remote control operation. So my guess is that the comment by B3OHACK3R could help solve this.

 

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Good that you mention that B3OKACK3R.

Two questions:

• Are the capacitors to be replaced electrolytic’s or SMD’s?
• Do you happen to have a picture of how that PCB looks like?

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Thanks @B#OHACK3R, that’s great info!

 

I guess it is a matter of getting the display part out.

Is the PCB with the mentioned IR-receiver chip and capacitors, right behind that?

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Update > Solved

Here’s another update, after having received the Apple A1400 USB wall outlet charger.

I can now confirm it is true. This charger / step-down converter does not cause any Hum. To be exact, there is a little Hum, but only hearable when the ear is within 20cm of the speaker driver.

Important notice: there are many USB chargers that claim to be Apple Original, but are not. Since Apple sometimes changes the design, it makes sense to check the Apple website for information on checking the originality. Mine looks like this and works:

Thanks everyone for thinking with me and suggesting checks and solutions!

 

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

@Ravsted: thanks for sharing. I have ordered an original Apple A1400 charger, and will also test here if it works better.

 

@Madskp: thanks for checking with your own BeoLab 3500.

I am not sure if I understand what you have done with your cabling.

1. Did you use a B&O original 8-pin cable, and connected that to your DIN to Mini-Jack cable?
2. I think the big difference with the B&O original cable is that the B&O cable has a shield, besides the GND for the Left and the Right channel. And that this shielding is connected to pin 3, 5 & 7 on the male connector. Do you agree?
3. Do you think that I could use a DIN to Mini-Jack cable that could do the same, if it has separate leads for Left, Right, Ground Left, Ground Right and shielding?

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Update / new findings
Yesterday and today, I did some extra testing. Using different audio sources, like the iPod. But now also different Power plugs.

At some point I noticed a huge difference in Hum when I connected the iPod and powered it with different USB wall outlet plugs. One of them gave almost no Hum, while another one gave a huge Hum.

 

My conclusion

• The (wrong) USB wall outlet plug, was the cause for creating Hum.
• Replacing it with a different (better/less distortion) USB wall outlet plug, keeps the Hum under control.
• If anyone has the same problem, search for a USB wall outlet plug that has a low distortion to the audio signal.

 

My question
Since I am looking for NO distortion/Hum; who can recommend a USB wall outlet plug that creates NO/minimal distortion/Hum?

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Thnx Madskp!

I have just tested with rotating the power plug 180 degrees. This is the outcome:

• Rotating the power plug of the audio source device/iPod & keeping the power plug of BeoLab 3500 same = no difference.
• Rotating the power plug of the BeoLab 3500 & keeping the power plug of the audio source device/iPod same = a bit less Hum than before, but still on an annoying level.

 

I hope you can try to replicate/test at your side. Please let me know your findings.

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Thnx @Madskp & @Ravsted!

When speaker and iPod are in the same wall outlet, there is still a Hum.

 

@Madskp

By rotating 180 degrees, do you mean:

• Pin 1 (Left signal In) becomes Pin 3
• Pin 4 (Right signal In) becomes Pin 7
• Pin 5 + 3 + 7 connected become Pin 4 + 1 + 6 connected

Let me know!  😉

 

About BeoLab 3500 MK1

In the meantime I learned that BeoLab 3500 til serial number 19343452, are MK1. All serial numbers from 19343452 and up are MK2. So mine (ser. 1787 xxxx) is a MK1 (like you mentioned before Madskp).

Also I read on the archived forum (post by Keith Saunders) that the Service Manuals for the BeoLab 3500 MK1 and LCS9000 are the same. In the service manual of the LCS9000 the Pin layout of the DIN connector is shown like this:

 

This is the way I created a Mini-Jack to DIN cable before for a LCS9000. And it worked.
Using the same cable for the 3500 MK1 gives a hum.

 

Question

• Any ideas?

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Here’s an update.

Today I received the 7-pin DIN plug, so I have just soldered a new cable based on your advice. The pin connections now look like this:

Result:

• Unfortunately there is no change, I still have the Hum on the Left channel.

In this case an iPod is connection via the Mini-Jack > DIN cable.

• When the iPod is powered by an USB wall plug, the Hum is there.
• When the iPod is powered by its internal;l battery, the Hum is not there.

 

Question:

What other pin connections can I try to solve the Hum?

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Thnx Madskp.

I have ordered a 7-Pin DIN plug, to include pin-7 in the grounding.
Will come back with feedback when I have received and tested this.

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

The cable just has 1 GND wire. The PIN connections I have now look like this:

• 1 = Left (grey line)
• 2 = Right (red line)
• 5-3 = GND (black line)

 

Question

• So, do you mean I should also connect pin 7 with 3 and 5?
• And that it should solve the Hum I am having now?

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Thnx Madskp!

You were right. I made a new Mini-Jack to DIN cable with the pin configuration for MK1 and it worked, when connecting a battery run iPod to the BeoLab.

Then I connected a streamer box via the same Mini-Jack to DIN cable, and that caused Hum on the left channel.

Any idea what to do about that?

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Thanks @Auric & @Die_Bogener

I think what I will do next is switch the PCB with the LED. I have one of a working BeoLab 8000 that I can try if that makes a difference.

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Perfect, thanks!

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Thnx @Tignum, this is helpful!

I think the width of the allen screw is compliant to M4. I found a screw with a fitting thread, which has a 4mm diameter.

The length of (1) I think is correct. If I measure with a fitting screw, it goes into the speaker for about 1cm. So there should be 22.7mm sticking out to hold the bracket and have space for the washers and the spring.

The bracket thickness is 4mm, each washer is 1mm, so that takes 6mm. The spring then sits in a space of 16.7mm, actually a bit less when put under pressure. So I assume the spring in an unstring condition could be like 18-20mm.

I will now start looking for those parts.`

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Thnx for responding and sharing your suggestion Auric.

Yes, I know about the foamrot issue. In this I did check all PCB’s, connectors, etc. for foamrot. Some copper traces have had a ‘by-pass’ already.

What bothers me is that at high volume/signal strength the Stand-by/On switching works well. But at low volume/signal strength it doesn’t.

Do you have any other suggestions?

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

[KolfMAKER]

Thanks again for your comments!

I have removed the capacitor, to check if this made a difference.
Result = no difference. Sound is the same, functioning of the speaker system is the same.

I will just leave it as is, without the capacitor. Probably better to avoid damage.

Location: The Netherlands
Favourite Product: BeoSound 9000
My B&O Icons:

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