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GuyModeratorGreat info @madskp
Some of the incompatibilities might explain some of the anomalies that we get when experimenting with older MCL equipment and mixing sensors from different eras. I will have to be more careful in future, especially with MCL2AV! I didn’t know about the sensor hardware (PCB) modifications, and have never heard of the battery backup before.
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GuyModeratorHi and welcome to Beoworld!
I haven;t had to use it for a while, but the ‘1271’ procedure can be a bit ‘hit and miss’. Did you press RADIO first, then 1 2 7 1, then PLAY (or GO)? Maybe try a few times and perhaps try unplugging the BeoCenter before and afterwards. Leave it powered up on standby for a while before trying the procedure again.
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GuyModeratorSomething like this thread maybe: https://archivedforum.beoworld.org/forums/t/31193.aspx
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GuyModeratorOn thing that came to mind in this regard is, could it have been updated with a wrong software? Do you have a history of it being used before not working anymore?
I’ll have to ask my cousin, as I am not at all sure about the history. And, yes, the different software (at least for entering Service Mode) is very strange, so I will try to find out if it was changed.
I also looked in the BS4 servicemanual but could not find anything either. Then I tried a google search, and some references to the Beocenter 2 servicemanual came up.
Looking at that the MLSL_STATUS_ERROR seems to be ML related, but have different error types, so you might want to look that up to see if you can spot anything useful.
Also a thread here with a BC2 with a similar error message, but no solution https://archivedforum2.beoworld.org/forums/t/36631.aspx
That’s a great find thanks, although strange that it’s a BC2 – pity there’s no solution. On the third picture, under Product ID my BS4 says Pin: OK But I can’t get to any pin menu to enter it, or turn it off.
I really don’t want to take it apart again, and suspect that it’s still a processor/locked pin issue, but I will have a better look at the BC2 service manual to see if anything comes to mind. If I do take it apart I’ll be sure to have a good look at the ML and other connections.
My grandson has just arrived to stay for a few days, so it may be a while!
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GuyModeratorI was about to give up on my dead BeoSound 4 today, having told my cousin that I can’t fix it.
However, I plugged it in for one last time – no response other than red light, and the glass door will open for control and CD loading. Then I used the Beo4 to press SHIFT 9 0 2 5 8 and was surprised when this opened the Service Menu – very strange because this is not how the Service Manual says that the Service Menu is entered. (The manual says MENU GO, then 0 0 GO.)
(The SHIFT 9 0 2 5 8 sequence is actually the button sequence for Service Mode on a BeoSound 1, and possibly other systems).
Anyway, the Service Mode is the first time I have seen anything on the display. I can scroll through options, check SW versions and faults/errors*, but when I ‘test’ the CD it does not respond to test commands.
I have tried reset to default settings, and although this doesn’t make the system work, the next time I enter the Service Menu it goes to ‘initial setup’, starting with Language Selection (English). The display then goes to … DAB AERIAL ADJUST and just locks up with that on the display until I power down. There is a DAB aerial attached.
I’ll keep experimenting with the Service Mode but I am not sure how to proceed.
* Errors as follows – none are included in BS4 Service Manual decode list – but I’ll have a look in BeoSound 1 Service Manual:
NVEM: TP_MODULE_HW_ERROR_APOS (keeps re-appearing, even if I manually clear error)
VMEM: As above plus MLSL_STATUS_ERROR (VMEM errors are cleared by unplugging)
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GuyModeratorI’ve uploaded two photos; the first shows the two contacts I’m referring to, arrowed in red and the second shows where I believe they should touch on the PCB, also arrowed in red. These may, of course, just be bonding points!
Thanks for the photos. I’m not at all sure about those contacts – except to say that I have never paid any particular attention to them when dismantling/reassembling BC6000s. It’s unlikely that they are the cause because it would not be just two buttons that stop working.
See how you get on with the display connector – sometime just taking the phone apart and re-assembling is enough to solve the strangest of problems!
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GuyModeratorThere are two springy contactors, one on either side of the keypad part. They are clearly designed to contact the pcb on the edge but I have no idea if they are making a good contact. Do you know what they are for?
Sorry for slow response. If you mean the long metal (copper?) strips, then I think they connect the PCB to the two charging contacts on the base of the phone. (The battery is connected separately to the PCB.)
A couple of other thoughts:
- A bad contact on the display connector can also cause the phone to behave strangely, as can a battery that needs charging (or replacing).
- Have you tried a RESET of the handset? Go into Service Menu by pressing 9#9#9✱INT and then scroll to RESET handset. (Make sure you know PSTN PIN code (if set) and store any phone numbers first!)
Otherwise maybe look for a cheap BC6000 Mk2 with other faults and swap the keyboard section over.
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GuyModeratorHi and welcome to Beoworld!
If you undo the screws and remove the main PCB there are two ‘rubber strip’ contact connectors underneath. The upper one is for the display, and the lower one for the keyboard. I would try removing, cleaning the lower ‘rubber’ strip (with a soft brush) and the PCB/display contacts with isopropyl alcohol, and then re-assemble and test.
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18 October 2025 at 13:20 in reply to: Beomaster 5 pauses between tracks during HDD/SDD playback #70562 GuyModeratorIt seems that I was not sufficient in my question: I meant actually that, when playing a CD from my music server (i.e. Beomaster5 HDD/SDD), some tracks are unintendedly going on PAUSE.
The ‘CD’ in the title also confused me!
I think you can edit your thread title (click ‘EDIT’ and amend the ‘topic title’ box) if you think it may improve the forum responses, maybe something like ‘Beomaster 5 pauses between tracks during HDD/SDD album playback’
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This reply was modified 1 week, 1 day ago by
Guy.
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GuyModerator4) The LCD on the Remote, BEO4 does not work properly(may need replacement, no idea from where) so will need a new LCD as I cannot see the display clearly.
First try adjusting the contrast – see the Beo4 manual for instructions how to do so*.
If it does need a new screen (as the photo appears to show), they are available here: https://avaservices.co.uk/
And screen replacement instructions are here: https://archivedforum2.beoworld.org/forums/p/21827/180454.aspx
* If not in the instructions, do this: On Beo4, press Power (red dot) and LIST together. Then press MENU and GO together. Press LIST until screen shows: CONT:XX. XX is a number from 00 to 15. Type in new number to change (start low – 00 is lowest contrast), then GO to save, and Power (red dot) to exit.
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This reply was modified 1 week, 1 day ago by
Guy.
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GuyModeratorHi Avalon,
Sorry but I think your questions belong in a new thread, under BeoSound forum, since this thread, I started is titled: Beomaster 5: Sound menu missing?
Only those who look under this thread will see your questions.BR
PeterMoved! Hope everyone can still see/find it! 😀
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GuyModeratorWie krieg ich denn das Video eingebunden? Klappte doch früher ganz einfach?
Sorry for reply in English!
To get the video above I simply clicked the ‘share’ button in YouTube, copied the link and pasted into the forum.
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GuyModeratorLocation: Warwickshire, UK
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GuyModeratorHi Robert and welcome to Beoworld!
You need to add an RIAA Pre-Amplifier between the Beogram and the BC2300. The BM3000 would have had a built in RIAA pre-amp.
Sounds Heavenly advertise this one and will supply the correct cable adaptors: https://soundsheavenly.com/products/pre-amp-bundle-for-b-o-beogram-and-all-turntables
Or this one from OneRemote would ‘future proof’ your system because if you buy a non-RIAA remote-controllable B&O turntable in the future it would allow remote control: https://shop.oneremote.dk/shop/69068-riaa-forstaerker/121270-riaa-iii-forforstaerker/
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GuyModeratorGreat set up, as pepps said! I also use Airport Express, although currently plugged into a BeoSound 1 (older CD/radio type).
I normally unplug it all but have been thinking of only unplugging the Pentas to give the amp power supplies a rest?
I have a theory that unplugging a Beocenter overnight (or when away from home) may encourage the processor’s back up battery (a 3V lithium CR2450) to fail earlier. Basically it’s got to do more work to keep the processor backed up when not getting mains power. My mother-in-laws BC9500 (which she used to switch off every night) failed much earlier than the one in my BC9500 (rarely disconnected from mains). Obviously a small sample size, but surely there’s some logic to my theory!
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GuyModeratorGreat news! Thanks for coming back to let us know that it worked – I am sure the information will be useful for future B&O enthusiasts and Forum members 😀
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GuyModeratorBeogram 4000 relay board repair or replace need part or board
Perhaps you could take the time to elaborate a little on your post (and maybe include a few pleasantries – it seems a bit demanding/off-putting at present!). There are a number of people on this friendly forum who can probably help with the problem you are experiencing, but we are not mind-readers!
What’s the problem, and do you need advice, a replacement part, or potentially both?
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GuyModeratorThe system is set up as a stand-alone system, with speakers connected to the power-link connectors, however the speakers are not B&O but work similarly. I don’t think this could cause the issue.
I think this could still be worth further investigation.
Have a look at this post/thread – shows that a resistor between PL pins 2 and 4 is required to act as ‘speaker sense’: https://forum.beoworld.org/forums/topic/powerlink-speaker-sense-plug-wiring/#post-52035
This thread refers specifically to BS/BM5: https://forum.beoworld.org/forums/topic/beosound-5-beomaster-5-non-bo-amp/
As mentioned ain the above link, Steve at Sound Heavenly produces a speaker sense plug to put in the spare PL socket in such setups (usually BS9000): https://soundsheavenly.com/products/beosound-9000-and-beosystem-9000c-speaker-sense-adapter-gives-remote-control-functions-when-no-speakers-are-connected
Other than that I have run out of ideas – perhaps another forum member with a BS5 can comment, or check the behaviour of their system.
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GuyModeratorHi Peter and welcome to Beoworld!
I see in the manual that the SOUND menu disappears when the Audiomaster is in A.OPT 0.
Are speakers connected? I am not sure whether the BM5 defaults to A.OPT 0 if no speakers are connected (like BS9000). Try connecting powerlink speakers.
Alternatively, have you tired all the other A.OPTs of 1, 2, 5 and 6?
Is the BM connected to anything else by Masterlink? If so, try disconnecting and re-set the A.OPT.
EDIT: And I think that the A.OPT has to be set in both the BeoSound and the Beomaster. If you haven’t already got a copy, search for the ‘BeoSound 5 Installation Manual’ and lave a look at pages 20/21.
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This reply was modified 2 weeks, 4 days ago by
Guy.
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GuyModeratorOne of my BS1s behaves like that if I haven’t used it for a while. In fact I just tried playing a CD on my study BS1 and it did the same!
I think the trick is to use if more often! The cogs and sliders in the CD mechanism possibly get a bit sticky if unused. Once it’s running, leave a CD to play all the way through, and exercise the mechanism by moving backwards and forwards through tracks. Try a few different CDs – very old or very new ones, and of different lengths.
You can also go into service mode and command the CD laser to focus and move – but I usually leave that until the problem persists for a while.
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