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I was checking my BLCs and discovered, that the unit with the new electronics is not in store but in use with my BeoSystem 4500. Looking into the log, here is, what I found:
Mar 30 23:03:49 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 23:03:49 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 23:03:56 (none) BLC[1145]: [info]:Looking for a new software…
Mar 30 23:03:56 (none) BLC[1145]: [info]:Checking for software updates…
Mar 30 23:03:57 (none) BLC[1145]: [info]:Update info isAvailable: 0
Mar 30 23:03:57 (none) BLC[1145]: [info]:Update url:
Mar 30 23:03:57 (none) BLC[1145]: [info]:Beoportal sw ver:
Mar 30 23:03:57 (none) BLC[1145]: [info]:No new updates available.
Mar 30 23:03:57 (none) BLC[1145]: [info]:No software updates availableSo, this is not very clear. No new updates available, and then, no updates available?
My BLC screen in the update section looks like this:
Software status
Current version1.4.3.19864[release notes]
Available version
Update statusNo updates availableAutomatic update
Enabled (Recommended)
DisabledHmmm ? ?
At least, a dealer should still be able to update with his service tool.
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:30 March 2023 at 22:15 in reply to: BLC System Logs: Client disconnected. Message: Socket error #45064GOLD MemberI can confirm those messages as well:
Mar 30 19:44:06 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:44:06 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:44:29 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:44:29 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:44:52 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:44:52 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:45:15 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:45:15 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:45:38 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:45:38 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:46:01 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:46:01 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:46:24 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:46:24 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:46:47 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:46:47 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:47:10 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:47:10 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:47:33 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:47:33 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:47:56 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:47:56 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:48:19 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:48:19 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:48:42 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:48:42 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:49:05 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:49:05 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:49:28 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:49:28 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:49:51 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:49:51 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:50:14 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:50:14 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:50:37 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:50:37 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:51:00 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:51:00 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:51:23 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]
Mar 30 19:51:23 (none) BLC[1145]: [info]:Dismissing HTTP Response due to errorState [Http.cpp:349]
Mar 30 19:51:46 (none) BLC[1145]: [info]:Client disconnected. Message: Socket error. Error: Broken pipe, ErrorCode: 32 [Notifier.cpp:233]It is a BLC with new electronic inside.
Kind regards,
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberMy experience: I once bought a BLC, at that time indifferent of sw versions. It was cheap and I purchased without asking and it turned out to be on a lower sw version.
Now, this said unit was two updates behind. Customer service pointed at the online update and that it should work. And it did not update, neither automatically nor manually. Asking customer service, they told me, that in this case, only a dealer would be capable of updating the unit with his service tool. I asked my dealer who was not aware of this problem and if it would work. I gave it a try and he did it for a decent price.
First, it seemed to work well. At some point, it started to fail punctually, no longer reliably transmitting the data and music. In the end, I let it be checked by my dealer again and he had to exchange the complete inside electronics.
All of my other (3) BLC have the latest sw. If I try to update manually, I receive something like „it is on the latest sw version“. So from my experience and according to customer service (I guess 2 years ago), it seems that you can still update a unit online, if it is not on the latest sw. But it seems to me that it is likely not possible, if the actual version is too far behind the latest update. I also cannot exclude the possibility that my unit had been faulty right from the start and that this has been the reason that it did not update.
Personally, I would still go for a BLC to merge my ML and NL products. I have that „new“ BLC now stored, planning to connect my BC 9500 / BG 9500 to my network one day ?.
But info about sw version – my point of view – is important to minimize the risk of buying units with hidden faults or not behaving correctly. So, if the seller is not sure about the sw version and he wants to sell, than it should be possible to plug the unit into the mains, connect via LAN to the network and check the sw version. Takes about 2 minutes.
Alternatively, you could ask him, if he is willing to confirm that he will take the unit back, if the sw version is behind and can not be updated.
Kind regards,
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberHi Madskp,
look here, please, that thread will help you:
Beolink ML/NL version number? 1.4, 1.3
Kind regards,
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberI operate my BS 9000 integrated in the ML – NL network via BLC. I can join its music / sources on my Emerge, BS 2, Essence or BV Eclipse. It is working flawlessly and for the first two units it is working wirelessly. And it’s such a beautiful sight to see – I am never getting tired of its look on the wall and the smooth operation of its functions.
Kind regards,
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberI am not using chromecast, though it shows as „enabled“. My sw version is 1.28.102057, so, far behind what seems to be the latest version. I cannot help here, sorry.
Kind regards,
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberHi,
I am operating some BLC and had a similar issue once with one of the units. I had to reset it and after that it was working fine again. Maybe this could be worth a try?
Kind regards,
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberHi Johan,
that is great, good news. Reading your post, I went straight trying it with my Beo 4, but was not successful, still. No numbers nor up-and-down buttons release a switch.
I will check my Essence settings at the weekend, if there may be time. Might be a difference to the core. I keep my fingers crossed. And thank you for the information!
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberHallo John,
das freut mich für Dich. Viel Spaß mit diesen wirklich gut klingenden und unglaublich schön designten Beolab!
Herzliche Grüße,
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberHallo John,
sieh Dir doch mal die Angebote auf ebay und -Kleinanzeigen für die BL 3000 / 4500 an. Dann könntest Du den Wert der angebotenen Beolab für Dich einschätzen und überlegen, ob und wie das zu Deiner Preisvorstellung für Dein Angebot paßt.
Zu der kaputten Dustcap kann ich leider keine Unterstützung geben. Ich habe 3 Paar BL 3000 / 4500 bei mir, die waren alle in einem guten und technisch einwandfreien Zustand.
Viel Erfolg,
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberI just listened to this new and very enjoyable release from Moby………the DTS-HD Master Audio 5.1 track
MM
Moby as well – on tape ?!
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberJust to complete the information about B&O Radio and the BeoSound Moment, may be some will find it useful.
Customer Service informed me that the Moment is not and will not be upgradable to B&O Radio.
Although TuneIn will be swept from all other devices, it will remain for the Moment to be used with. So, in a way, I think it can be a positive aspect, if using a Moment in the network, it is possible to access both B&O Radio and TuneIn, still.
Kind regards,
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberGo and grab one and enjoy your ML products working together with NL products!
Kind regards,
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberHello Xavier,
Johan has mentioned what is to my knowledge the final sw version. Last year, I had to order a repair of one of my BLC ´ s and they needed to exchange the electronics completely. So, more or less a new unit, and it says sw is on 1.4.3.19864. You should be careful indeed, and buy only a BLC with the latest sw version. If it is on a lower level sw version, it may be so because of faulty electronics.
The sw versions of the BLC are, from latest to older:
1.4.3.19864 – Final version
1.4.3.19816
1.4.2.19611
1.4.1.19522
Those are the ones I know about.
Kind regards,
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberGOLD MemberIt’s that time of year again for us to watch Julia Louis-Dreyfus’ character lament the complete destruction of her beloved Beosystem 4500.
Absolute lovely movie, I slow-mo´d this scene several times, truely great! And heartbreaking. In German TV it has several different titles, this year it is „Schöne Bescherung“ (which I do not know how to translate, it describes the time of Christmas Day in Germany, when the young and old kids receive their Christmas presents).
From tomorrow until 26th it will be broadcasted seven times over TV.
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberThanks Rolf. Maybe it is the Core that needs a bit of software work then. I am afraid I cannot help you with the Moment [edit] issue. Best of luck!
Johan,
I was too quick with my conclusion. The Beo 4 still does not switch the radio station when starting the Essence. Using the app and then the Beo 4 – like before – enables the remote to switch the station.
Concerning the Moment, I made a follow up request to customer service.
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberSo, after returning to my home, I tried the migration I did trigger during the week in the app, et voilá, it proved to be working – almost.
All devices are working, except my BS Moment. It shows B&O radio surface as well as TuneIn, but is still fixed on TuneIn. Even if I set it in radio services on B&O Radio (which I had to do by ticking the circled box manually), it plays TuneIn. A manual switch to B&O radio brings up the “not supported” message.
In the menu of the connected BLC I also am able to only select TuneIn. it does not show B&O radio as my other BLC does.
Anyone here who has done the migration with the Moment?
Strangely, the afore mentioned second BLC, connected to my BS Essence MK II, says in the app menu, that it is integrated with the Moment, which it definitely is not.
After having set all devices to B&O Radio, it seems that I am able to switch radio stations with Beo4 and BR1 in IR mode, if I start the Essence with my remotes. Still, I am not sure yet, if I did something with the app before using the remotes, so I will keep testing.
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberI received very quick feedback from B&O customer support, great service! Stating, my app not being on the newest sw level. That proved to be true, although I do not know why it did not update automatically. First, there was no possibility to update, but checking several times in the app shop, eventually it said „update“ and I did. My app is now at sw version 4.4.2.22112852170. Could anybody confirm, please?
I am traveling at the moment, so I will check when I am home at the weekend.
B&O told me to try, if the problem with the Beo 4 persists after the update. If so, I will go back to customer service again.
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons:GOLD MemberMy Essence MK II received the same update. It is connected as primary to a BLC, set up as A.Master. I use in one part of this ML network a BL Active with two BL 4500. TuneIn is mapped to Radio on a Beo 4. I cannot switch radio stations with my remote after starting Radio, though it is possible to start it with my Beo 4.
I also have opened a ticket at customer service for this issue, and also for the non functional B&O Radio migration.
Rolf
Location: GermanyFavourite Product: It is obvious ….My B&O Icons: -
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