[Multicare]

We now have a confirmed date for our ISP installation at the new office:

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📅 Wednesday, 16th July 2025

• ISP Installation: Our internet service provider will be setting up connectivity in the new building.

• Service Interruption: Once installation is complete, BeoWorld will go offline while we update our servers with the new IP addresses.

• Estimated Downtime: We expect the forum to be down for no more than two days. We’ll work around the clock to get everything configured and tested.

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After this network cut-over, there will be a second, shorter shutdown when we physically relocate the servers into their new racks. We anticipate that will only last a few hours.

We’ll post reminders in this thread:

1. One week before the 16th July installation

2. One day before the installation weekend

3. Prior to the final physical move once those dates are set

Thank you for your continued patience. We’re looking forward to returning online with improved infrastructure very soon!

— The BeoWorld Team

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

Glad you managed to find a solution.

Unfortunately collection of items and their repair cannot be free when its out of warranty, the repair company does need to make a living 😅

griebel wrote:

I’m wondering what a repaired motherboard is worth in terms of reliability vs a new one…

There is no difference, generally video engines (even when in stock) are service exchanged. This means that there is a stock of repaired boards waiting to be programmed when ordered.
Your old video engine would be repaired and put into the pool – if repairable that is.

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

pepps wrote:

fly to Copenhagen and train to Struer

I think this is what I will be doing too.

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

Severed_hand_of_skywalker wrote:

I think Rich product pages Is a great idea.

We are looking at something like the following, if there are any other details that you feel could be added then please let me know.
Beolink could also be added to the relevant pages, something along the lines of Masterlink etc.
https://beoworld.org/beogram-4002/

 

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

griebel wrote:

I have to bring the TV to the repair station

There is a shortage of motherboards (video engine) for the Horizon, this means that they are returned to the factory for repair – only after returning the faulty PCB does a repaired one get despatched.

Depending on your location, I would have expected field service to visit you and remove the PCB.

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

Thank you to B&O Dude for sparking this important conversation, and to everyone who’s shared their candid observations and memories.

Several members, including Severed_hand_of_skywalker, have described the forum as “dying a slow death” with noticeably reduced engagement compared to more active channels such as Discord. At the same time, contributors like Millemis remind us that while social-media groups can be lively, they often lack the depth and permanence our forum provides—particularly for troubleshooting older B&O equipment. It’s disappointing to see other channels recommended in place of our own community.

Evan highlighted how our format uniquely supports living project threads—from Centa Penta build logs to restoration diaries—that simply don’t translate to Facebook or Discord. Meanwhile, Chris T observed that the slowdown in new product releases over the past decade has naturally led to fewer fresh topics here.

Reflecting on our roots, Peter reminded us how this forum grew into a go-to resource for B&O enthusiasts worldwide, powered by shared passion and expertise.

As you may know, it’s just over a year since Multicare assumed ownership of BeoWorld. Thanks to our site sponsors and paid memberships, we’ve been able to keep the prize draw running and organise factory visits, which we hope to hold annually (or at least biennially). We continue to work behind the scenes to bring further improvements to BeoWorld.

In development

• Archive migration
  • We’re diligently copying archived forums into the current platform so no valuable discussion is lost.
• Rich product pages
  • A revamped layout for product pages, offering detailed information on each model and automatic links to others sharing the same attributes (colour, date, designer).
• Forum redesign
  • A refreshed layout for easier navigation, improved readability and greater engagement
• Custom performance plugins
  • Gradually replacing third-party plugins with our own bespoke versions to boost site speed and reliability
• Member input
  • We’d love to hear from you: what would you like to see from BeoWorld? How can we make the site more appealing, interactive and valuable for everyone?

We’re committed to preserving what makes this forum special. Please continue to share your thoughts below, and let’s work together to restore BeoWorld to its rightful place as the premier home for Bang & Olufsen enthusiasts.

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

ballingfisker wrote:

how and where to upload service manual .if it is one you don`t have.

Please use the contact forum, we do still have a lot that need to be added.

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

Evan wrote:

Struggling to access normal resources in the BeoTech area

Should be resolved now.

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

Hi,

We don’t currently have a copy of the BeoVision Eclipse service manual available through Beoworld.

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

Hi,

Please have a look at the post again, you might need to refresh the page.
I have pushed a quick update to the inline image, hopefully it will be a bit better.
The update was planned for the weekend after a bit more testing 🤣

If not, please edit the post, remove the old images and add again.

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

Oh, that is from the staging site – I have a copy of beoworld that is used for testing.

Emails are turned off but I guess they are still getting through.

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

Hi,

Service manual added
https://beoworld.org/beomaster-7000/

 

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

YannChris wrote:

I’m looking for the Beocenter 9500 service manual.

This has been added 👍

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

The motherboard can be returned to the factory for repair. The repair partner should do this.

A couple of options before getting the repair done, you could try

Clear application cache, this can sometimes help.
Factory reset – This will stop you being able to login to google or any apps if they are still used.

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

Hi,

Sorry for the – lets call it a little blip 🤣
https://forum.beoworld.org/latest-activity/ should work again for the latest activity.

The front page should also be back to normal

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

Hopefully this should be resolved.

Fingers crossed it doesn’t break something else 🤞

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

oh, thats odd.
I am on it now 👍

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

Thats, in the interim you will need to be logged in for it to work.

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Multicare]

Once you click on the image, it seems to be zoomed in to the smaller thumbnail version of the image.

If you click the image again you should see some arrows to go left/right – click one and it should show you the full size image.
Just working on resolving this. it should just show the large image when clicked.

Location: Leeds, West Yorkshire, UK
Favourite Product: BeoGram 400x
Signature: Multicare Electronics - Authorised Bang & Olufsen repair.
My B&O Icons:

[Author]

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