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GuyModeratorHave you tried a handset reset? Process varies according to model, so is your a Mk1 (with dot to left of circle button) or Mk2 (with INT button to left of circle button)?
If Mk1 handset:
Reset handset: Press (dot) 7 000 9
If Mk2 Handset:
Access Service Menu by pressing 9#9#9✱INT then scroll to ‘reset handset’ and press centre button.
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This reply was modified 1 month, 1 week ago by
Guy.
Location: Warwickshire, UK
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GuyModeratorThat sounds like a battery problem. Try swapping batteries between your BC6000s and see if the problem moves too!
Location: Warwickshire, UK
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GuyModeratorWelcome to Beoworld Michael!
It sounds like you have the Beovirus, like many members here including myself!
Feel free to post photos of your collection – either here or (preferably) in the ‘Flash Your B&O’ thread here: https://forum.beoworld.org/forums/topic/flash-your-bo-newer-thread/
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GuyModeratorMy BV11 came with a Panasonic Blu-ray player which is mounted rather nicely on the back. I have set it up with the PUC cable but for some reason, it powers on whenever I power on the system, rather than only powering on when I set that source. It also does not power off when I put the system into standby, even though I have set it to do that in the BV11 settings.
Can you try selecting a different model of Panasonic Blu-ray to control? I haven’t used the downloadable PUC commands on a BV11 or newer, but on the older PUC system you sometimes had to experiment with different models to get the behaviour that you want.
I do have one question – I like a bit or retro gaming and I would like to connect my old Nintendo GameCube to it. I have a S-VHS cable for the GameCube but found that it does not fit into the little round AV socket on the BV11. Could anyone tell me what kind of plug that AV socket takes?
It’s a mini DIN 9-pin connector. Sounds Heavenly sell a cable but that may just be for audio input – worth checking with Steve.
EDIT: From the service manual:
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This reply was modified 1 month, 1 week ago by
Guy.
Location: Warwickshire, UK
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GuyModeratorYou think a mk2 board would fit into it if my dealer cannot help?
Yes. If you have a look at this thread you will seen where I mixed and matched parts, eventually putting the Mk2 innards in the Mk1 case: https://forum.beoworld.org/forums/topic/beocom-2-repair/
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GuyModeratorMy own Mk2 is a mixture of parts from a Mk1 and Mk2, both bought ‘not working for spares’. I wouldn’t read too much into the battery clamp and base that it came with. I think the SW version is probably the best indicator of the actual type.
Location: Warwickshire, UK
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GuyModeratorThe format of your date and SW version makes me think that this is an early, original Mk1 Beocom 2 that will only register to its own original base (that was built into the charger base).
Have a read of this thread which sounds like a similar problem: https://archivedforum2.beoworld.org/forums/t/23438.aspx
Some Beocom 2 Mk1s were modified by dealers so that they could be registered to other bases. I think that this was just a SW change.
When I check my Beocom 2 Mk2, the SW version simply says: ‘Ver 1.2‘ with (on the next line) the date ‘May 8 2006‘. Production date is further down the list and states: ‘Sep 22 2008‘. ‘Reset base’ is also one of the available options.
It could be worth asking a dealer if they still have the equipment to update the SW.
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GuyModeratorYou can view the latest SW updates here: https://update.bang-olufsen.com/products
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GuyModeratorTo turn off subtitles on my BV10-32, you have to go to both:
SUBTITLES LANGUAGE – and select ‘NO SUBTITLES’
SETUP, then OPTIONS, then LANGUAGE – and select ‘NONE’ for the two listed subtitles language options.
EDIT: Photos of the two pages:
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This reply was modified 1 month, 2 weeks ago by
Guy.
Location: Warwickshire, UK
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GuyModeratorGreat news – have a good weekend!
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GuyModeratorThe Build type in RED is strange. I searched using AI and it came up with:
The red text for the “Build Type” in your BeoVision 10’s service menu indicates that the television is currently running on engineering, prototype, or non-standard service software, rather than the official consumer release.
This status is an internal flag used by Bang & Olufsen technicians during development, testing, or specific repairs. It is not typically seen on a standard retail unit with regular software updates.On the Monitor page is there anything listed against the DVB-T/C field?
Or is there a DVB service menu page with DVB CONNECTED shown as YES/NO?I would double check your satellite connections at DISH and TV end – can you check it with another TV?If all else fails I would be tempted to note all your settings (if you can view them) and then try a Factory Reset.-
This reply was modified 1 month, 2 weeks ago by
Guy. -
This reply was modified 1 month, 2 weeks ago by
Guy.
Location: Warwickshire, UK
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GuyModeratorAll the relevant BV10 documentation is available from B&O in various languages here: https://support.bang-olufsen.com/hc/en-us/articles/360041518732-Beovision-10
Make sure you follow the instructions in the ‘Connections’ sections, and hopefully all will become clear!
Location: Warwickshire, UK
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GuyModeratorFirst two in your list are quite probably due to failed battery (hence not storing start up volume).
Third problem may be mute relay failure, but not if happening with powerlink outputs (if that’s what Penta 3s use).
Mute relay failure is usually confirmed by connecting speakers to Speaker 2 sockets, as the mute relay only effects speaker 1 outputs.
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16 November 2025 at 11:16 in reply to: Removing a Beovision V1 from a swing opening wall bracket #71206 GuyModeratorI’ll try to attach the instructions as I am not sure if they are on the site elsewhere.
As you can (hopefully) see the metals rods slide into the casing of the TV, and are release with little hidden catches top and bottom (diagram 10 on the pdf). The TV then needs separate rod assemblies to replace the bracket parts, if that makes sense!
It may be best to unscrew the whole assembly from the wall and then remove the bracket part.
EDIT: The manual is also still listed on B&O’s support page: https://bangolufsenassistentgohe.blob.core.windows.net/manuals/TELEVISIONS/BEOPLAY%20V1/Wall_Bracket_BeoPlay_V1.pdf
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This reply was modified 2 months ago by
Guy.
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You must be logged in to view attached files.Location: Warwickshire, UK
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GuyModeratorThanks for renewing!
The thread you are looking for is here: https://forum.beoworld.org/forums/topic/flash-your-bo-newer-thread/
And it would be great to see it used more!
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GuyModeratorI can’t see any specific procedure in the service manual, however perhaps give it a bit of time on mains power then unplug, reconnect and try again. When I replaced the battery on a BC2300 I have to reset the FM offset, but such a discrepancy wouldn’t effect the IR/remote response.
If you have the service manual, you could run through some of the Test Mode procedures to see if there are any faults – it’s possible that the main processor may be corrupted. Either than, or disconnect/reconnect the battery to see if that clears the fault.
Location: Warwickshire, UK
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GuyModeratorIf all the wires look the same colour then I fail to understand how a ‘pinout’ diagram will help! Nevertheless I checked the service manual and there is no pinout shown.
But surely you can simply use a multimeter to check for continuity between plug pins and cut wires and match accordingly between the two cut ends – I don’t see any other way of proceeding if there is no colour coding. It’ll take a while but save buying a new cable.
By the way did you ever get the Beosystem 3500 touch panels sorted that you asked for help with earlier in the year?
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GuyModeratoris the Beo4 set to option 4 operation only?
I presume that’s the same as Permanent LINK mode? I was going to suggest checking that next! But this is cleared when batteries are removed (which Chris had tried).
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GuyModeratorIs the IR sensor in the Century supposed to flash at any point? – can’t see that happening via phone camera..but most prob just a receiver…?
No it doesn’t. It’s just a receiver.
Cheers -yes – have done that – still no joy. – the display reverts to standard once you press 1 – should it flash?
The Beo4 display doesn’t ‘flash’ – it just reverts to normal. The Century’s power light should flash as you press 1, to signify that it has accepted the instruction.
Is your Beo4 standard or perhaps a hotel version? Is it one of these (all or which should work), and if so which? (click photo to enlarge – look closely at the button labels)
Location: Warwickshire, UK
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GuyModeratorGreat info @madskp
Some of the incompatibilities might explain some of the anomalies that we get when experimenting with older MCL equipment and mixing sensors from different eras. I will have to be more careful in future, especially with MCL2AV! I didn’t know about the sensor hardware (PCB) modifications, and have never heard of the battery backup before.
Location: Warwickshire, UK
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This reply was modified 1 month, 1 week ago by
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