[Joris Allewijn]

Hi Rendboell,

I was able to download the servicetool from your link.  https://1drv.ms/u/c/5f5793d1aa0888fc/EcnGOaw5kr1BhGEJEEOwiZoBwb_SF5vQD8VQ5auhdmMYjw?e=M6Q5mqThank you.

But: in my downloadmap I could not unpack the files. McAfee has put it in quarantine because of treat: Tool-renew-pass.

What should I do?

Thanks for helping me in this.

greetz,

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Hi Carolpa, interesting theory! I will take a look at the fileformats to see if there are differences.

Thanks you for your replying.

Greetz,

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Thank you Guy. I’ve changed it immediately!

greetz,

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Hi Avalon,

I had the same questions, but I have solved them.

I use a NAS where I stored my CD’s and all metadata. Then, on my Windows11 laptop I made a drivemapping to \\192.168.178.xxx\BM-SHARE&. Thus I can have the two windows on my screen and I can move/copy music files.

I noticed that not all albumcovers are visible on my BS5. Therefore I used EZ meta tag editor (21 days free use) EZ Meta Tag Editor – Organize, Edit & Enhance Your Music Collection. It was very easy to search for albumart (600×600). It automatically embeds it into the specific map on your BM5.

lots of success,

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Hi Johan,

It seems that I was not sufficient in my question: I meant actually that, when playing a CD from my music server (i.e. Beomaster5 HDD/SDD), some tracks are unintendedly going on PAUSE.

Perhaps someone recognizes this?

greetz,

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Hi Johan and Carolpa,

I’ve disabled MOTS, but uptil now there is no change. I’ve indeed restarted the BM5 several times, so lets have some patience.

Another problem many of the BM5 users, included myself is SOLVED: It’s about the impossibility to make connection / drivemapping to the shared map “Music”.  After a security update from Microsoft it was not possible anymore to connect in this way. Now, with the newly released update this is FIXED. See the reaction from Q&A from Microsoft:

“Ik ben Sumit, hier om te helpen met je vraag.

Excuses voor het ongemak – ik help je graag vandaag.

Er is één doorlopend probleem met betrekking tot netwerkshares. Microsoft heeft het opgelost met een optionele update die gisteren is uitgebracht.https://support.microsoft.com/topic/september-29-2025-kb5065789-os-build-26100-6725-preview-fa03ce47-cec5-4d1c-87d0-cac4195b4b4e

Installeer hetzelfde via Instellingen > Windows-update en laat het me weten.

 

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Hi Carolpa,

On your advice I disabled MOTS. (Don’t use it anyway). I try and see. I will let you know and thanks foor replying.

greetz, Jos

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Thanks for replying Johan. I will try this out. Let you know.

Greetz,

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Hi B&O lovers,

Is it still possible to  obtain the Service Tool for BeoSound 5 / Beomaster 5? I.ve tried several links but they all are not available anymore.

Much obliged,

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Hi Johan, Hallo Johan,

I’m about to replace my 1 Tb HDD from my BM5 into a SATA 2.5 inch SSD (1 Tb from Crucial, type BX500). I do not have much experience in this and….. I have read several experiences that were not succesful. (causing to having replaced the motherboards).

For cloning I bought the Sabrent 3.0 SATA 2.5 & 3.5 Dual Bay Harddrive Docking Station.

I have first copied all my music files to my NAS.

Do you think these components could work? What do you mean by “then stretched the data partition so there is almost 1TB space for content (using the helpful threads in the Forum “

Which threads do you mean?

Hope that you are willing to give me some advice before I  make a start…….

groetend,

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Hello Jens,

The link https://1drv.ms/u/s!AvyICKrRk1dflLEkQs3K36JxF2p_EQ  seems to be protected or perhaps no longer valid? Is there a way to provide it again?

Regards,

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Hello Jens,

I’m busy searching out to replace the old HD (1tb) for a newe SSD 1Tb. Is there a way to download the Service Tool? The link you’ve provided does not work anymore. Thank you in advance,

 

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Hello Jens,

I’m busy searching out to replace the old HD (1tb) for a newe SSD 1Tb. Is there a way to download the Service Tool? The link you’ve provided does not work anymore. Thank you in advance,

 

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

I am using EZ Meta Tag Editor now.

It is very easy to add covers in the Metadata. Just double click on a music map, it is imported in this app. Then you click on ” search for cd meta-data. Automatically searching in GD3, WMP, MusicBrainz  and Discogs. The album art will be embedded in all the music files in the map.

Works brilliantly.

Thanks for the workaround,

Regards,

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Hi there,

Could it be possible that the link you’ve included is not available anymore? I’d like to see if it would be possible to change the HD for an SSD on my Beomaster 5?

greetz,

 

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Thanks everyone, I will try this out and let you know the progress!

Regards,

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Hi, could you perhaps tell me how I can reach the service menu on the Beomaster?

Thank you in advance.

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Hello, I just received from support Bang&Olufsen that this is not possible. The tablestand and wallbracket seem to be different.

greetz, Jos

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Author]

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