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Viewing 20 posts - 1 through 20 (of 34 total)
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  • #56124
    AdamS
    GOLD Member
      • Topics Started 4
      • Total Posts 123

      Apologies if I’m being thick and not seeing it, but is the Beoworld Instruction and Service Manual repository for Gold members still available on the new website? If so, where can it be found?

      Thanks – I’ve got yet more B&O that needs repairing!

      #56125
      Guy
      Moderator
        • Warwickshire, UK
        • Topics Started 15
        • Total Posts 1,277

        I think it may well be work in progress, but go to the Beoworld page here: https://beoworld.org/

        … then chose the ‘products’ tab, find/search the product and then scroll to the bottom to see what is downloadable.

        Was there a particular manual that I may be able to find in my own off-line storage?  I seem to have downloaded quite a few!

        #56126
        chartz
        GOLD Member
          • Burgundy
          • Topics Started 3
          • Total Posts 228

          Hi,

          No Adam, you’re not being thick!

          It doesn’t work for me either. And the whole website is impossibly sluggish too.
          Whenever I try to download something, it takes me to this:

          IMG_3184

          #56133
          deaddruid
          GOLD Member
            • Topics Started 4
            • Total Posts 25

            I’m struggling here, too. I need the manuals for a Beovision 7-40, but the product page for Beovision only contains two Avant entries in the the main scrollable part of the page, and links to three Beograms and a Beolab along the bottom. Any ideas where I can find the 7-40 Mk5 manuals?

            Mark

            #56138
            Madskp
            GOLD Member
              • Denmark
              • Topics Started 36
              • Total Posts 907

              Acording to this post from Multicare  the manual repositery is a work in progress that can take months

              https://forum.beoworld.org/forums/topic/welcome/page/5/#post-55564

              I also see missing products in it, but I can see that there is more now than last i looked, so things are comming along.

              Try to take contact to Multicare and see if they can help with the specific manual

              #56142
              deaddruid
              GOLD Member
                • Topics Started 4
                • Total Posts 25

                Thank you. I had missed that thread, so I was unsure whether the new Products page was intended to access the manuals.

                However this is why when I update a website, I keep the old structure there in parallel with the new one, until I’m sure that the new one is complete. It would be sensible to have an “old site” link to enable us to reach the old document store.

                Mark

                #56144
                chartz
                GOLD Member
                  • Burgundy
                  • Topics Started 3
                  • Total Posts 228

                  The thing is, downloading just doesn’t work (for me anyway). I’ve tried and tried to no avail.

                  Here’s the (broken) link to the Beogram 4000 SM:

                  https://beoworld.org/?a=download&key=d89b8f3c639fdc2b0fb3fe8dd8461b4f

                  #56155
                  YannChris
                  GOLD Member
                    • Brittany, France
                    • Topics Started 27
                    • Total Posts 263

                    The thing is, downloading just doesn’t work (for me anyway). I’ve tried and tried to no avail. Here’s the (broken) link to the Beogram 4000 SM:

                    https://beoworld.org/?a=download&key=d89b8f3c639fdc2b0fb3fe8dd8461b4f

                    Hi Chartz,

                    Just tried the link, it worked.

                    Regards,

                    Yann.

                    #56156
                    Madskp
                    GOLD Member
                      • Denmark
                      • Topics Started 36
                      • Total Posts 907

                      It also works for me on a iPhone. Open up the manual in the browser straight away

                      #56159
                      Multicare
                      GOLD Member
                        • Leeds, West Yorkshire, UK
                        • Topics Started 4
                        • Total Posts 70

                        It doesn’t work for me either

                        Hi Chartz, your Gold membership is showing as expired. if you feel that this is incorrect, please reach out so we can resolve.

                        Beovision 7-40

                        I will add this as soon as possible for you, definitely reach out if there is something missing that you need.

                        However this is why when I update a website, I keep the old structure there in parallel with the new one

                        The original plan was for the new site to be ready before going live, at least with all the service manuals added. After some sort of blip with the website we had to expedite the new site going live.

                        #56165
                        chartz
                        GOLD Member
                          • Burgundy
                          • Topics Started 3
                          • Total Posts 228

                          Hi,

                          I’ve just renewed my Gold membership. It now works. Damn. I really had no idea. I didn’t get the end of subscription warning as I used to. Sorry.

                          #56168
                          Multicare
                          GOLD Member
                            • Leeds, West Yorkshire, UK
                            • Topics Started 4
                            • Total Posts 70

                            I really had no idea

                            No worries, I will do some more testing on the auto email.

                            #56169
                            Multicare
                            GOLD Member
                              • Leeds, West Yorkshire, UK
                              • Topics Started 4
                              • Total Posts 70

                              I really had no idea

                              No worries, I will do some more testing on the auto email.

                              #56176
                              Multicare
                              GOLD Member
                                • Leeds, West Yorkshire, UK
                                • Topics Started 4
                                • Total Posts 70

                                I need the manuals for a Beovision 7-40

                                Hi, I have added the BeoVision 7 service manuals  https://beoworld.org/beovision-7

                                #56178
                                Madskp
                                GOLD Member
                                  • Denmark
                                  • Topics Started 36
                                  • Total Posts 907

                                  Hi Mark

                                  one thing I have noticed in the manual repository is the text that tells you to Upgrade your membership to view documents. This might be intended, but it shows up even if I am logged in and could potentially confuse someone if they don’t see any documents for a given product.

                                  I don’t know if it should be rephrased or what not, but now you know.

                                  Skærmbillede 2024-06-02 kl. 13.51.14

                                  #56179
                                  chartz
                                  GOLD Member
                                    • Burgundy
                                    • Topics Started 3
                                    • Total Posts 228

                                    Correct. Before, you had no access to service manuals at all, unless you were at least silver I believe. Hence my confusion.

                                    And the whole website remains desperately sluggish, by the way 😩

                                    #56195
                                    Multicare
                                    GOLD Member
                                      • Leeds, West Yorkshire, UK
                                      • Topics Started 4
                                      • Total Posts 70

                                      no access to service manuals at all

                                      That is correct, on the old site there was not access. I believe you should be able to see what is available before deciding on becoming a member.

                                      Almost a “look at what you are missing” 😂

                                      #56196
                                      Multicare
                                      GOLD Member
                                        • Leeds, West Yorkshire, UK
                                        • Topics Started 4
                                        • Total Posts 70

                                        desperately sluggish

                                        agreed, this is very annoying and is impacting the speed of adding/updating all the information.

                                        We are working on resolving it, we have instructed a 3rd party company to investigate / pinpoint and hopefully resolve the underlying issue.

                                        #56199
                                        YannChris
                                        GOLD Member
                                          • Brittany, France
                                          • Topics Started 27
                                          • Total Posts 263

                                          Thanks Mark,

                                          And good luck on this herculean task.

                                          Yann.

                                          #56208
                                          deaddruid
                                          GOLD Member
                                            • Topics Started 4
                                            • Total Posts 25

                                            Thank you, guys. It’s great to get things resolved so quickly. Just a couple of oddities noted.

                                            1. In the new BV7 area: Page 7 of the Instructions area lists:

                                            Blu-ray Guide MKV – EN -BeoVision 7-40 MKV Blu-ray Guide

                                            However the link is to a BV7 Mk3 service manual, instead of the correct document.

                                            2. The Service manual area includes manuals for Mk1 to Mk4, but nothing for Mk5 and Mk6. Are those manuals unavailable?

                                            Mark

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