Home Forums Product Discussion & Questions BeoSound Theatre New product launch – beosound theatre?

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  • #38222
    Millemissen
    BRONZE Member
      • Flensborg————Danmark

      Anyone tried this with the BST?

      Of course you can have more than one BROne connected to the BST.
      But can these each have seperate MyButtons or do they share the same?

      Could be handy if you e.g. have a seperate seating for just listening to music with the setup – then you could have radio stations/playlists/linked CD player on a BROne there, whilst you on the other BROne have some for the video content at another place.

      If not, that would be a feature, that I’d like to request.

      MM

      #38223
      NQVHNWI
      FOUNDER Member

        I know this is bordering on unhelpful or unrealistic to check (unless you have a Halo as well as a BR1) but a lot of issues I have had since late November have been with the BeoApp and/or the BR1 locking up. (Especially with PUC selection).

        I wonder if something is going on where the Theatre or BeoApp is telling the BR1 to shut down…or something like that? Wonder if disengaging the battery unit after a given command kills future error-state shutdown?? Inconvenient…yes.

        As an extension to the postulation above, have you tried changing your PUC settings to always stay on? I’m hypothecating, there is some bug which is telling the Theatre that there may be a microsecond change (say going from one HDMI source to another) and this is forcing a shutdown? Bit of a Hail Mary……….but worth eliminating it as a cause with a quick configuration change?.?

        #38224
        Sandyb
        BRONZE Member

          Most of my shutdown / crashes are from a much simpler scenario : come home, turn on the Theatre to one of the HDMi inputs (usually the set top cable box), and at some point on its own accord, just by itself and with no recent BR1 button presses, everything just shuts down.

          The previous Sunday, it shutdown at 7.08pm, 7.15pm and 7.38pm.

          No switching between HDMI inputs was involved.

           

          #38225
          Millemissen
          BRONZE Member
            • Flensborg————Danmark

            @Mr10

            I tried both with the ATV.
            I had it first as ‘always on’ (like with my privious BV) then to test it as ‘same as’.
            Now it again is ‘always on’.
            No changes there.

            The PUC for my Blu Ray player is ‘when changing sources’ – since that is more seldom used and is likely to use more standby power.

            P.S.
            I wonder if people who do not use PUC’s, have these issues???

            MM

            #38226
            Peter the Biker
            GOLD Member
              • Eastwestfalia

              It even happens when the PUC-cable is loose (happened with my BluRay player). I hope for a solution (my dealer too).

              #38227
              Sandyb
              BRONZE Member

                the PUC cable may be loose, but in the app settings the source will still have a PUC assigned / allocated to it, and that still may fall into the “is PUC and CEC clashing and causing communication issues” category.

                 

                #38228
                beojeff
                BRONZE Member

                  I received another update this week (beta). Since then, I’ve been having issues with my Beoremote One losing connection with the Theatre. Changing the product on the Beoremote one and then changing it back to the Theatre as the product re-establishes the connection.

                  #38229
                  BeoMedia
                  BRONZE Member

                    Just replaced batteries again. This is the second time in slightly less than 3 months so seems to last 6 weeks before needing to be replaced.

                    Here’s hoping a software update will eventually fix this.

                    Is anyone aware of B&O’s software update policy? I.e. whether to fix smaller issues as and when or to release few software updates that are intended to fix all issues at the same time? I guess I’m just wondering as I haven’t seen any updates since I installed the system in Dec-22.

                    #38230
                    Sandyb
                    BRONZE Member

                      I’m still on 2.34 too.

                      But when speaking to my dealer, he read out the more detailed notes (that we dont see) behind the 2.53 Bug Fixes and Improvements bit – and it mentioned something about addressing the BR1 battery issue.

                      You do have the option of requesting the 2.53 update from your dealer, who can push it to you if you want.

                      #38231
                      beojeff
                      BRONZE Member

                        I wonder if the recent update to improve battery life has come at the expense of reliability of connection between the Theatre and Beoremote One.

                        #38232
                        Severed_hand_of_skywalker
                        BRONZE Member
                          • Toronto, Canada

                          My BR1 remote with brand new batteries is lasting about 2-3 weeks. Really really pathetic.

                          #38233
                          BeoMedia
                          BRONZE Member

                            I wasn’t aware I could request an update fix via the dealer but I suppose if it isn’t generally released to everyone there might be a reason for it and it could introduce new and different issues. At the moment the only issue I have is batteries are used quickly and I can’t activate sources of music from my link system.

                            #38234
                            355f
                            BRONZE Member
                              #38235
                              Hereford
                              BRONZE Member

                                Flatpanels also experienced what I did regarding 2.0 upmixing and which Geoff has confirmed a fix is in the works for:

                                Initially, my experiences with the distinct center channel caused some confusion when the sound source signal switched from multi-channel to simple stereo, which is typical in news broadcasts, older series, and documentaries. Suddenly, the sound was too sharp, without any bass, and while the dialog on film tracks was precise, it was very similar to what one would expect from a dedicated surround center channel. It sounded more like a single tweeter without any bass.

                                Fortunately, Bang & Olufsen confirmed that 2.0 PCM was unfortunately not upmixed to match Theatre’s many speakers correctly, so the temporary solution was to turn off upmixing and let Theatre play 1:1 – and thus not take advantage of the many extra speakers. This is a known issue, and B&O is working on rolling out a fix, but at the end of this test, the update had not yet been released. Unfortunately, turning off upmixing is a general setting that cannot be controlled in a dedicated sound profile, so we look forward to a more permanent solution.

                                #38236
                                Sandyb
                                BRONZE Member

                                  Same, and I think this issue explains why even Andrew Robinson’s review mentioned that puzzlingly, while movies etc sounded great, some regular tv sounded odd and even like a cheap sound bar.

                                  My bedroom theatre particularly, where there are no other speaker attached, sounds poor / wrong / bad when the signal switches to 2.0 PCM.

                                  While adjusting in the app to a sound mode with Direct 1:1 processing is not the end of the world, its also something we shouldn’t have to do for the simple task of watching TV.

                                  I dont notice the issue for my living room Theatre setup, which has loads of other speakers attached to the Theatre.

                                  But long story short, this needs fixing soon.

                                  #38237
                                  Millemissen
                                  BRONZE Member
                                    • Flensborg————Danmark

                                    My BST was updated a couple of days ago (the SW was pushed).

                                    As of today – when opening the app – I was told the it had been regularly/automatic updated……to the same version ?

                                    Anyway…..this time the new features/news were stated in the app (I made a screenshop just in case that could not be found again later on).
                                    Only the new features are listed – no talk of bug fixes.

                                    1ECF014E-18C1-4611-8BA7-D1F5E6AC6B26

                                    I can’t say whether the issue with the tiny sound from tv (tuner in LG) was fixed, since I generally do not use the BST on it’s own.
                                    I made a test playing from tv with only BST – that sounded ok to me.
                                    I guess testing on an only BST setup and with the new SW will be needed (@Sandyb).

                                    This is how it looks in my case, when playing from the LG tuner/DVB-T.
                                    This might be different for other users.

                                    42503EAA-C136-4BE2-BC26-7BB55517E4C3

                                    By the way…….changing from eARC to ARC in the LG settings made a difference in the perceived sound on the Theatre alone.
                                    Since I only use the tuner of the LG and no apps, I have mine in the ARC setting now.
                                    Would be nice to hear about this from others.

                                     

                                    P.S. After the update I have a ‘new issue’.
                                    Testing around I noticed that – when returning from a multi speaker ‘group’ to the BST alone – it takes up to 7 seconds to get sound.
                                    The other way ‘round sound is immediately there.
                                    Not a problem in our daily use cases, but weird anyway.

                                    Also – just in case you experience this – I had crackling noices from the BST after updating.
                                    A reboot (through the app) solved this.

                                     

                                    MM

                                    #38238
                                    syrianos82
                                    BRONZE Member

                                      Is this a beta or public release?

                                      My BL28 received an auto update but the TH didn’t show an updated 2.5.3 of the beta, they differ a few build numbers now. I’ll check again later today. Also could not connect through airplay anymore, wondering if that’s due to the Release Candidate from apple or the beta of B&O

                                      #38239
                                      Sandyb
                                      BRONZE Member

                                        Hi there MM

                                        On one of the recent podcast the lag when changing listening positions was discussed. It seems that there are some who have long-ish lags (similar to yours), and those for whom the lag is more or less not there i.e. 1-2 seconds.

                                        I’ve played around with my experience – and flicking between LP’s, my lag is between 1-2 seconds. No idea why some have this 7 second lag – Michael, the podcast host, has always had 7 second lags since his Theatre was installed.

                                        #38240
                                        syrianos82
                                        BRONZE Member

                                          The lag is distinctly longer when a listening position includes more or less speakers than the active position.

                                          for example

                                          when I do a sweet spot change with BS TH + BL28 set in narrow to wide it’s nearly instant.
                                          when I change the position from BS TH + BL28 to an position where a set of BL17’s are added there is a few second lag.
                                          my guess is that the BS TH needs to process the soundsignal to split in more channels and needs time to do so…

                                          same when switching from a music position with the BL28 alone and a position with BL28 + BL19 btw

                                          #38241
                                          Sandyb
                                          BRONZE Member

                                            With respect to time lags when switching LPs

                                            I can switch between LPs including the theatre, and LPs with no theatre….and going back and forward between these inc and ex Theatre LPs, it’s still a fraction under 2 seconds.

                                             

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