Home Forums Product Discussion & Questions BeoLab BL3500 not responding

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  • #44781
    Peter Aalykke
    BRONZE Member

      (Moderator note: Moved from ‘BL3500 and the MCL/PL connector’ thread)

      I have 2 BL3500 – the one is working perfect with my Beolink 1000 remote. When I press MENU,0,4,PLAY it goes perfectly to “MCL SEL” Mode, and I can use the BL3500 as a passiv speaker with my philips TV.

      No 2. show the “:” in the display when connecting to power, but it does not respond to the command MENU,0,4,PLAY, nore MENU,0,0 PLAY ore MENU,0,9,PLAY on the remote control?

      I don’t know if I by mistake have disconnected no. 2 BL3500 somehow? Please – what am I to do in order to have no. 2 BL3500 to display “MCL SEL” and use it as a normal passive speaker?

      Thanks for your help in advance 🙂

      #44782
      Madskp
      GOLD Member
        • Denmark

        No 2. show the “:” in the display when connecting to power, but it does not respond to the command MENU,0,4,PLAY, nore MENU,0,0 PLAY ore MENU,0,9,PLAY on the remote control?

        It could be that it is the MKII version with the Powerlink connector. The MKI has MCL engraved in the metal under the DIN connector, where nothing is engraved on the MKII version.

        Try pressing MENU, MENU, 0, 4, PLAY and see if it helps? All these things require an extra menu press on the MKII version of the BL3500

        #44783
        Peter Aalykke
        BRONZE Member

          Hi Madskp

          I have tried the double MENU, to see if it is a Mk 2 – but It is NOT. Under the Din connector MCL is engraved.

          Earlier no. 2 BL3500 displayed “MCL SEL” when I pressed MENU,0,4,PLAY on the remote, but not anymore – very strange? 🙁

          Still hope to find the reason for frosen BL3500 🙂

           

          #44784
          Madskp
          GOLD Member
            • Denmark

            You could try to press LINK, 2, STORE first just to be sure that its not in Option 0 (No IR).

            not sure if it helps or if these Service menu commands works either way

            #44786
            Madskp
            GOLD Member
              • Denmark

              You can get acces to the service and usermanuals if you become a silver og gold member of Beoworld:

              https://www.beoworld.org/what.asp

              The servicemanual for the MKI version of the BL3500 is called LCS9000 servicemanual.

              regarding spare parts I would look on Ebay, or maybe search for a donor unit locally

              #44785
              Peter Aalykke
              BRONZE Member

                Thanks for all your help Madskp

                I’m affreid this also does not help?

                Please, where do you find the service manual with theese OPTIONS commands ?

                I’m affreid that there is a problem the IR reciever in my unit? If so, where do I bye a new one, please?

                All the best / Peter

                #44787
                Peter Aalykke
                BRONZE Member

                  Thanks a lot Madsko – 🙂

                  #44788
                  RaMaBo
                  GOLD Member
                    • Near Munich

                    Hi,

                     

                    in the archived forum2 you can read a lot about the IR receiver problems and how to solve them. Mostly it’s about two SMD capacitors near the U2506 integrated circuit that need to be excanged.  🙂

                    I once replaced them in a Beolab 3500: Here

                     

                    And here is a short description of how to replace the capacitors.

                     

                    #44789
                    Peter Aalykke
                    BRONZE Member

                      Hin again RaMaBo

                      Thanks for your mail.

                      I’ve tried the link you have mailed, but I can’t see the photo’s in the link? Have you the possibility to send me a photo of the two SMD capacitors near the U2506 integrated circuit that need to be excanged?

                      Hope yoy can mail me a photo to peter@aalykke.dk or upload a photo here at the site.

                      Rearly hope to hear from you again.

                      All the Best Peter

                      #44791
                      RaMaBo
                      GOLD Member
                        • Near Munich

                        Hi Peter,

                         

                        sorry i don’t have a photo available but it should be clear when you read the following post from the old forum:  Old Post

                        There are two small silver cylinders just near the U2506 integrated circuit. Best replace both because they are old and make problems.
                        To get the best access to them the cover is unmounted. You also have to unsolder the red LED, the IR receiver diodes and the Light dependant resistor before.

                         

                        2023-03-24 19_57_49-Clipboard

                        I hope this helps

                        Ralph-Marcus

                         

                        #44790
                        Guy
                        Moderator
                          • Warwickshire, UK

                          Just a quick post to bump this subject up because I have used my moderator powers to split it out from madskp’s BL3500 thread (to avoid thread drift) ?

                          #44792
                          matador
                          Moderator
                            • Paris France

                            Hi, It’s not the same board (that one is from a Century) but in this thread you can clearly see the components Ramabo talks about. It should help you to find them.

                             

                            #44793
                            Peter Aalykke
                            BRONZE Member

                              (Moderator note: Moved from ‘BL3500 and the MCL/PL connector’ thread)

                              Hi again Madskp

                              I have also had the thought, that the BL3500 in my absence has been connected to a BEO-Amp via a masterlink cable, and that the BL3500 somehow has been disconnected to the remote control, so that the BL3500 does not respond to any command via the Beolink 1000? Could that be the reason to the fact that I can’t deactivate the speaker to be an inactive speaker with the command MENU, 0,4,PLAY to the state “MCL SEL” ore any other command MENU 00-01-02-03-06 ore -09, PLAY ??

                              Have a Nice day / Peter

                              #44794
                              Madskp
                              GOLD Member
                                • Denmark

                                Hi again Madskp I have also had the thought, that the BL3500 in my absence has been connected to a BEO-Amp via a masterlink cable, and that the BL3500 somehow has been disconnected to the remote control, so that the BL3500 does not respond to any command via the Beolink 1000? Could that be the reason to the fact that I can’t deactivate the speaker to be an inactive speaker with the command MENU, 0,4,PLAY to the state “MCL SEL” ore any other command MENU 00-01-02-03-06 ore -09, PLAY ?? Have a Nice day / Peter

                                Hello again. I have a hard time imagining that the remote function should disappear because it was disconnected from another Masterlink product. You should always be able to do the basic functions like changing the options settings on a working unit.

                                #44795
                                billbriscoe
                                GOLD Member

                                  Hi Peter,

                                  have you tried (with the BL1000) pressing Link, 6, Store?  (you could also try 4 or 5).

                                  #44796
                                  Peter Aalykke
                                  BRONZE Member

                                    Hi Billbriscoe

                                    Thanks for answering

                                    I’ll try it tomorrow, and give you a feedback

                                    All the best Peter

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