As an owner of a cherry Beocenter 2, I was in the same situation. No matter what I tried, I couldn’t get it to work. Until I powered the Beocenter 2 down and tried it and worked the first time! And it works for the two Beo4 and Beo One remotes. I hav noticed that if you unplug the unit, you might have to go through the same process after plugging it in again