VOIP and B&O phones

[Guy]

I don’t yet have VOIP, but I just checked my Beoline base and note that its RJ11 connector only has two-wires connected (to pins 3&4) .  In my case these go via an adaptor to pins 2 and 5 of the BT master socket.

Given that the RJ11 connector on B&O basestations only has two wires connected, I don’t see how a ‘4 wire adapter’ will help.  As far as I can see the only other connection variation is to ‘reverse’ pins 3 and 4.

Have you tried the VOIP adaptor and base station without the BeoCom 1401 connected?

I assume that you have googled the problem but have you seen the following ‘AI Overview’ suggestion?

AI Overview
 
If a Cisco SPA112 is dropping incoming calls, you can try changing the waveform type:  
Log in to the Phone Adapter Configuration Utility
Select Voice then Regional
In the Ring and Call Waiting Tone Spec area, select an option from the Ring Voltage drop-down list
In the Ring Waveform field, change the waveform type
Click Submit to save the configuration

 

Location: Warwickshire, UK
My B&O Icons:

[JASON B]

Thanks Guy,

I’ve recently received a reply from Voipfone technical support after I explained what kit the SPA112 is connected to and they wanted to make sure I am using an RJ11 to BT socket adapter that includes a Ring Capacitor. I’m not 100% sure what mine are (came with the SPA112 so could be US), so have ordered some from a link they supplied:https://www.amazon.co.uk/gp/product/B000Q4X9PS/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1

Looks like many on amazon don’t contain the ring capacitor.

I haven’t used the 1401 at the same time as the base station as I haven’t put a splitter on the adapter. Voipfone support spent quite some time checking/configuring the SPA112 so I doubt I can make a difference with changing the settings but I’ll see how the new adapters work first.

[Author]

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