Issues with connecting Apple TV HD to Beovision 7 Mark 3 – please help

This topic has 6 replies, 1 voice, and was last updated 8 months, 4 weeks ago by wisteria FT.

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2 August 2023 at 16:46 #3323
wisteria FT
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We have an HDMI converter, 4k2k HDMI Audio Extractor converter, linked between Apple TV and the DVI-I port and Audio connections (R & L). We have configured in the TV settings (using the menu) the port AV4 to PC on the beo-4 we have added PC to the List. With the Beovision 7 switched on, and PC selected from beo-4, when switching on Apple TV and the audio extractor converter, we briefly get the apple icon on the screen, it then disappears and leaves the screen blank.

Does anyone have any ideas what to do?
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