B&O service / USA – 9500

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  • #7035
    auric
    BRONZE Member
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    Hi:

    Does anyone have a good service contact for vintage B&O? I have a BC9500. I sent it for repair because of “chirping sound” in one of the channels. Not only could it not be fixed when it came back the CD player stopped working.

    It first went to a tech in Chicago and then to another in Austin, TX. Nobody seems to want to work on it saying that they can’t get parts.

    Are there any good sources of parts?

    Thanks,

    Derek

    #7036
    gburgess
    GOLD Member
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    Hi Derek –

    Sorry to hear of the issues. I was going to recommend Pyramid Audio in Austin (I’ve heard good things, but never used them). I have two sources for you:

    Atlantic Systems in Massachusetts. They are currently a B&O service center. They did the impossible; got a VX5000 working for me (and they swore they would never work on one again). 781 826 8760.

    Another source is Benny Amina at Modular Electronics in Roswell GA. 7704101122. He has resurrected several Beolink 7000s for me. He is a former B&O repair center.

    There is a newer service center in Los Angeles, but I’ve not yet used them.

    Let us know how it goes.

    -Gregg

    #7037
    Emilos88
    BRONZE Member
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    Bang & Olufsen in La Jolla does a lot in vintage B&O, try give them a call.

    #7124
    BeoFrederic
    BRONZE Member
    • SF Bay Area
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    Derek, please let us know how it goes.  I’m also in the U.S., also have a 9500, fragile enough that I worry.  I’d love to find a knowledgeable repair shop.

    The CD issue is typically either the laser or dry capacitors.  If the latter, Dillon (BeoParts-shop.com) has a kit that worked for me.

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