Besound Moment battery replacement

[Chris]

Hi,

had exactly the same issue of B&O logo boot loop on jukebox. Changed battery but same issue remained. Close to be using the jukebox as a wooden tray. After a bit of search came across the post in here https://www.reddit.com/r/BangandOlufsen/comments/rwpr1l/beosound_moment_firmware_issue/?rdt=62235
where you short circuit the Vol-(+) GND and RESET GND pairs simultaneously (I just realised that the post by guileukow above is exactly what I refer to).

Had tried the same before but not been successful. Tried the same again trying a couple of times selecting different pairs (i.e, Vol- GND and RESET GND vs Vol+ GND and RESET GND) and …jukebox went into reset mode (see attached image). After a couple of minutes was back on initialisation page and now functions as when bought.

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[Chris]

As response to #58633

Many thanks.

This worked for me after almost a year on this issue of B&O logo boot loop.

As a side note, I did not have to wait and keep short circuited Vol- GND all the way to completion of rebooting. As soon as the reboot ‘wheel’ appeared I placed the jukebox on its soundheart base and waited. After about 10 mins I got the initialisation screen and  a functioning jukebox.

• This reply was modified 1 week, 5 days ago by Chris.
• This reply was modified 1 week, 5 days ago by Chris.
• This reply was modified 1 week, 5 days ago by Chris.
• This reply was modified 1 week, 5 days ago by Chris.

[guileukow]

Many thanks, Chris, for your feedback; it is very much appreciated!

I’m pleased to know that this worked for you too! I posted it on Reddit as well, in case it could help with other issues, as I wish we could save as many Beosound Moments as possible despite its bad reputation.

I didn’t know the exact procedure, so thanks to your feedback, we now know that it is not required to maintain Vol- to GND until it reboots!

Mine has been working flawlessly since I did this. Of course, I changed the battery and the mini battery (on the PCB as well, even if I can’t tell if it improved something for the latter), and the tablet never overheated again :).

[Author]

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