Beocom 6000 +PTSN Caller ID over VOIP

[Keith Pearson]

Hi there, I hope you cam help. My landline recnetly moved to VOIP.My existing PTSN was pluggedinto the telephoner socket on the router (Vodafone).

All worked execpt caller -id -=the Beocoms would just showe black retangles, but a Beocom 4 and the BeaoTalk 1200 DO show cller id.

Long story short.. I suspected that the Beocom 4 and BeoTalk 1200 worked because they were newer, so I obtained a second hand BeoLine PTSN. Success, well partly. The caller Id is now aprearing on the 4 Beocom 6000 handests, but even though I set them up as ‘common’ I can’t get them to share the clock or the phone book. When I set one to ‘common’ i get the messages

PHONEBOOK

** NOT BASE 1 **

Also, when I set the clock I get the messages

CLOCK STORED

**ONLY HANSET**

i cannot find any refernce to the “** NOT BASE 1 **” message anywher, the “**ONLY HANSET**” message inplies ther is only 1 Beocom 6000, but they all ring when a call comes in!

 

Any ideas or suggestions greatly apprecieated. Thanks

 

[Guy]

Are the Beocom 6000s Mk1 or Mk2?  The Mk2 has an INT button to the left of the wheel.

What version of PSTN are you using?  Is it the second one along on the table below?

Check compatibility between phone and PSTN using the table – for example there could be problems using BC6000 Mk1 with Beoline EU Mk2.

You could also try re-setting all handsets/bases and setting the system up again from scratch.

Location: Warwickshire, UK
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[Keith Pearson]

Hi Guy, many thanks for your response.

I’m not sure which version of PTSN it is, so I have a ttached a photo of the back of it, hoping that will identify it.

I have 3 Mk1 6000s and 1 Mk2. The Mk2 was a big help in opening the beoline for registrations  rather than interupting the power all the time.

When I first registered all the handsets, I noticed that there were still 3 handsets registered to the base, none of which were in my possession. I did manage to remove all these, although I thought that would be impossible as I didn’t have them!

The actions of setting the 4 handsets up  also included a reset on each Mk1  handset with the dot 7 000 9 sequence. Iwill try starting again, though, to see if that gives me the result I would like.

Many thanks,

Keith

 

 

 

 

 

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[Guy]

Keith Pearson wrote:

I’m not sure which version of PTSN it is, so I have a ttached a photo of the back of it, hoping that will identify it.

That’s a Beoline EU Mk2.  If you take the second to fifth digits of the number under Beoline (1113068 GB), I can see that its Type Number is 1130, and then you can make reference to that table.  The GB next to the number indicates that it is built for the UK market and should be able to provide caller ID with compatible phones.

Unfortunately the table indicate that the BC6000 Mk1 is incompatible with that PSTN  – basically not all functions work.  I had a similar problem connecting a BC2 Mk1 to a Beoline Mk2 where everything worked except clock and phonebook.

First I would be tempted to try your original PSTN again, resetting phones and PSTN before setting up the whole system from scratch.

Failing this, I would be tempted to replace your three BC6000 Mk1s with the much more capable and reliable BC6000 Mk2s – they are quite good value on UK eBay currently.

Lastly, here’s a copy of notes that I have made about using the service menus in Mk1 and Mk2s – this may be useful:

 

Beocom 6000 Mk2:  Service Menu:  9#9#9✱INT

(allows handset/base reset and to check SW versions etc)

Beocom 6000 Mk1:

Service Menu:    9 – # – 9 – # – 9 – ✱ – (DOT) – 7 – OK

1: HS SW VERSION

2: BS SW VERSION

3: CURRENT VOLUME

4: MAX VOLUME

5: NOMINAL VOL

6: MIN VOLUME

7: FORCED TRANSM

8: EEPROM EDIT

9: RAM WATCH

10: CONTRAST

11: SERIAL NUMBER

12: ONTIME TOTAL

13: ONTIME OFFHOOK

14: ONTIME CHARGER

– When replacing the battery, always press: 9#9#9✱655 OK

– Reset base: Press (dot) 7 000 8

– Reset handset: Press (dot) 7 000 9

– Read out Handset software version: Press (dot) 7 000 1

Location: Warwickshire, UK
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[Author]

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