Home Forums Product Discussion & Questions BeoCom Beocom 1 or 2

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  • #52212
    Valve1
    GOLD Member

      How do I tell them apart ? I was give one but its not wanting to join up with my there BC 2s or BC6000s. I only have 5 existing phones .

      #52213
      Guy
      Moderator
        • Warwickshire, UK

        Do you mean to ask the difference between Beocom 2 Mk1 or Mk2? If so, have a look here: https://beoworld.org/faq_view.asp?id=94

        I assume that the handsets are not registering with the PSTN base.  Which PSTN base are you using?  Don’t forget that even though you are only currently using 5 handsets, the base could have reached the maximum number of handsets that are registered to it.   You should be able to check registered handsets in the BC6000 setup menu, for which you may need to check the user manual.

        EDIT:  But if you do indeed mean Beocom 1, then this is the US/Canada version of the BeoCom 6000, and will not register to a UK/EU PSTN base station.

        #52214
        Valve1
        GOLD Member

          Thanks Guy, its a mk 2 Beocom 2. I am using a Beoline to connect them all. Is this what you mean as a PSTN base ?

          I will deregister the lot and start from scratch .

          #52215
          Guy
          Moderator
            • Warwickshire, UK

            I will deregister the lot and start from scratch .

            Good plan. Just make sure that you back up any stored phone numbers, and that you know the PIN to the base if there is one.

            If your BC6000s are the Mk2 version (with the INT button) then you can also fully reset the base (or handset) from the Service Menu, accessed by pressing 9#9#9✱INT

            And yes, PSTN Base = Beoline.

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