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TexasSnow

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  • TexasSnow
    BRONZE Member

    Thanks so much for the help….I followed your settings exactly but unfortunately, it seems that the issue is the master link port on my Beosound 9000….I went through various iterations of settings and procedures on the wireless router and the NL ML converter…..ultimately, I decided to move my Beosound 3200 into the office to determine if it would work with the same settings I want for the 9000s….unfortunately, it did with all the same cables and connections……..which tells me the issue is with the Beosound 9000 master link system….the Beosound 9000 is currently connected to the Beosound core via the headphone jack so it can still work, i just can’t integrate controls…..chatgpt tells me that repairing the master link likely is a $500 repair but it would be great if i could find a solid repair shop…..I am located in Dallas Texas if anyone has an idea…..thanks again for the help thus far!

     

    My B&O Icons: No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available
    TexasSnow
    BRONZE Member

    I should also mentioned that my beolink NL ML is on software version 1.4.3.19864

    My B&O Icons: No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available
    in reply to: Beosound Moment Service Menu #39696
    TexasSnow
    BRONZE Member

    Nvisions,

     

    I had this same problem, had to send it back to a repair shop who fiddled with it for a while. Eventually it was mailed back to bang and Olufsen for service.

    the product support specialist who was able to resolve the problem is named Angel Resto.  I might call B&O support and see if you can get ahold of that invidiual since they just solved this same problem for me last month.

    My B&O Icons: No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available
Viewing 3 posts - 1 through 3 (of 3 total)