Beosound Moment Service Menu

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  • #9590
    Mirco76
    BRONZE Member
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    Hi,

    can anybody help me how to open the service menu in the Beosound moment tablet. Bang & Olufsen changed the way to enter the service menu in one of the last updates? Does anybody know how to enter it?

    Best regards

    Mirco

    #9622
    Mirco76
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    Can nobody help with this?

    #9634
    andy_js
    BRONZE Member
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    You access the service menu by removing the rear cover.  It’s been this way since the Moment was released.

    #9641
    Mirco76
    BRONZE Member
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    Thanks you for the answer, but I did not mean the normal configuration menu. I mean the production menu described in the service manual. Before one of the last updates it worked like described in the manual.

    Wenn you enter this menu, a normal android version is booting and you can install things like spotify connect etc. very easy.

    –  Enter BeoSound Moment interface (Jukebox) into production mode by:

    1  Move the BeoSound Moment interface (Jukebox) away from charging on the BeoSound Moment hub (SoundHeart).
    2  Tap 4 times on centre of the aluminium touch wheel and then tap on upper right corner of the display within 3 seconds: display will turn blank.
    3  Single tap on centre of display, just above the midline: Keyboard appears.
    4  Enter the password ‘2807’ and press Done and wait approx 60 seconds.
    5  Jukebox will reboot and reveal Production menu.
    6  Press on the IP Address button to read the IP address of the BeoSound Moment interface (Jukebox).

    #9642
    Mirco76
    BRONZE Member
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    I have used my beosound moment with  spotify connect the last years. It works perfect.

    #9647
    Millemissen
    BRONZE Member
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    I have used my beosound moment with spotify connect the last years. It works perfect.

    ———

    I remember that there were some postings about this on the old forum.

    Would be nice if you could explain, how you have managed this….since I know of no native support for Spotify Connect on the Moment.

    MM

    #9669
    Mirco76
    BRONZE Member
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    It is very easy. When you enter this menu the BS moment is like a normal android tablet. You can install and manage APK and you can manage it do use a service in a background. this works perfect with spotify connect.

    #9954
    andy_js
    BRONZE Member
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    I recall reading that Spotify Connect was introduced in a Beta firmware version and removed almost immediately in a follow-up.  Maybe support is still there even though it isn’t exposed?

    #10074
    mbolo01
    BRONZE Member
    • France
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    Good way to give a second life to the Moment. How do you go back to the B&O menu?

    #10078
    Mirco76
    BRONZE Member
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    But how can you enter the service menu? The described way is not working since one of the last updates?

    #10079
    mbolo01
    BRONZE Member
    • France
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    that said, the step by step procedure does not work on mine. Tapping 4 times on the aluminums wheel does nothing but pausing/starting

     

    #10080
    Mirco76
    BRONZE Member
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    This doesn’t work after one of the last updates. They might have changed the way to get in the normal android mode.

    #10082
    mbolo01
    BRONZE Member
    • France
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    I didn’t read your very first message, sorry …. yes it is a pity that we can no longer take more advantage of this device after the most interesting feature (MoodWheel) has been broken and before all tablets die

    #10099
    Mirco76
    BRONZE Member
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    Yes it is…the Beosound is a device like the beosound core but it is limited through the software. An mine worked fine as Spotify Connect Client until a few weeks. An now i can‘t enter the android menu of the tablet to fix it.

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