Hi, first post… I had to make it!
I have a “pre-loved” 40″ Horizon.
After a reasonably smooth start-up all was well. After awhile “things” started becoming unstable.
Unstable meaning – frequent Android restarts, loss of Remote, jittery video from Amazon Fire. Plus more spurious happenings, the detail of which have passed in the mists of time!
Although not the initial purchaser B&O service were good enough to deal with me as far as PUC files for attached devices. Thereafter they simply diagnosed the problems as some electronics failures and said TV needs returning for “possible” repair, otherwise it is unrepairable.
I simply disconnected the internet. No further problems (other than no Amazon… not an issue).
The continuing shortcoming is sound quality…. having replaced our 20 yo BeoVision 3-28 with the Horizon the sound is awful, looking to add a soundbar (a damming statement for a B&O engineered audio system).
I hope this adds to Horizon owners experience base.
