sclny1

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  • in reply to: Beosound Theatre — Knowledge Base #39926
    sclny1
    BRONZE Member

      Who are you working with to resolve these software issues? I’m working with my sales rep. He’s been very helpful. I’ve had over 10 software updates, a new Beoremote, and nothing has worked so far.

      I’d be interested to know if you’re able to resolve your issues.

      Good luck!

      in reply to: Beosound Theatre — Knowledge Base #39921
      sclny1
      BRONZE Member

        I have an issue with my Beosound Theatre. The remote TV sources always get cleared after I turn off my TV/Beosound Theatre. It gets restored only after I turn on my TV with the TV remote. Of course, when I do that, the Beosound Theatre doesn’t get turned on. So I have to turn off my TV with the Beoremote, and while the TV sources are still in the remote, I turn on both my TV and Beosound Theatre.

        This happens constantly and I’m getting frustrated. Is anyone else having this problem?

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