norberto_

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31 March 2023 at 09:06 in reply to: Beoplay M5 – No serial number #44331

norberto_
BRONZE Member

HerlufHansen wrote:
Hi guys. Sorry I didn’t write yesterday – Was a bit busy. I’ve added the guide I’ve received from B&O support. There is a direct download link from B&O to the SW inside the PDF Hope it works for you guys too ?

Top Man!

Serial and Item number is restored, then i had an auto fw update to 1.25 immediately then to 2.1.50868.22855122 after that.

Thank you so much again.

Kind regards,

N

30 March 2023 at 08:30 in reply to: Beoplay M5 – No serial number #44327

norberto_
BRONZE Member

HerlufHansen wrote:
Hi there. Sure I can. Will find it later when I get off of work. ?

Really appreciate it!

Thank you

29 March 2023 at 15:02 in reply to: Beoplay M5 – No serial number #44325

norberto_
BRONZE Member

Hi Guys,

I have the same issue with the M5.

Who can i contact for the firmware to fix it?

@HerlufHansen is it possible you can give me that special firware?

Thank you
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