[HerlufHansen]

Hi.

I just bought a used Beoplay M5 and made a factory reset to add it to my network and the B&O app.

 

Now the problem.

The B&O app are not seeing the M5 at all. I’ve tried to reset several times. I finally got it onto the network through airplay setup, but the app is still not finding it.

 

So i downloaded the app “BeoTool” and noticed that the serial no., item no. and type no. is: “0000000” so I guess that’s why the B&O app wont find it.

When connecting to the M5 through ip-address and looking at the “critical logfile” it comes up with: “unable to initialize core client: one or more of the arguments are invalid.”

 

I can still play music via spotify connect, and bluetooth is working but can’t software update it.

Am I totally doomed or can it be corrected by any ways? There is a label inside the M5 with the serial number.

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