[HerlufHansen]

Hi KSN

If you haven’t already gotten the guide with the download link to the recovery SW, I’ve attached it here.
Hope it works for you.

/Herlufhansen

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[HerlufHansen]

Hi guys.

Sorry I didn’t write yesterday – Was a bit busy.
I’ve added the guide I’ve received from B&O support. There is a direct download link from B&O to the SW inside the PDF

Hope it works for you guys too 🙂

[HerlufHansen]

Hi there.

Sure I can. Will find it later when I get off of work. 🙂

[HerlufHansen]

So.

I wrote to B&O support, and they sent my a guide with a special software to recover the missing data.

 

Connecting to the product through webbrower, and uploading the software did the trick 🙂
Now the B&O app finds the product.

Don’t know if this is a common error, as the headline of the document says “How to recover ASE-TK product with serial number 00000000 (BeoSound 1/2, BeoPlay M5)”

[HerlufHansen]

seller told it was legal.. everyone can say that of course.

sure, here are some.

software has been updated previously, so the data must have been there before.

[Author]

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