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Viewing 7 posts - 1 through 7 (of 7 total)
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  • #40648
    Frog
    GOLD Member

    Hi,

    anyone noticed that NETRADIO for BBC Radio 4 is not the FM channel, but LW? They diverge in the morning – and Iโ€™d like to get the FM channel back.

    anyone know who I need to contact to inform them of the error?

    #40649
    SaltineSurfer
    BRONZE Member

    Send a support request through the b&o app. Which device are you using?

    I messaged them this week as an announcement was dubbed over the Radio 1 broadcast saying the stream was stopping in 2023 and to contact the device manufacturer. This was on my Beoplay M5. Iโ€™m rather worried we will be left without the BBC on the integrated TuneIn service again :S

    Location: Eastbourne, UK
    #40650
    Frog
    GOLD Member

    I sent the support request. Iโ€™m using a beovision 11 and NETRADIO is different from N.Radio. My bbc channels stopped on TuneIn when the bbc started their own service with bbc sounds.

    I dont have a m5, so I donโ€™t know which service it is using – TuneIn or the B&O one.

    There is a fix though; you could connect via a VPN and โ€˜moveโ€™ the M5 out of the country. Some routers have the capability to do this per device or vlan.

    #40651
    chartz
    GOLD Member

    I listen to Radio 4 via iTunes and itโ€™s fine.

    Location: Burgundy
    #40652
    Frog
    GOLD Member

    Yes, but with respect; that isnโ€™t the issue.itโ€™s a U.K. and TuneIn issue ย And now B&O radio for the wrong channel

    I got a very fast reply from B&O support. Unfortunately they suggest I contact my local dealer?.

    so no support there.

    #40653
    SaltineSurfer
    BRONZE Member

    Yes, but with respect; that isnโ€™t the issue.itโ€™s a U.K. and TuneIn issue And now B&O radio for the wrong channel I got a very fast reply from B&O support. Unfortunately they suggest I contact my local dealer?. so no support there.

    I received the same response last week when I informed them of a bug with the stand command on the new Beoremote one in IR mode – contact your local dealer – which is absurd!

    Iโ€™ll see what my BV11 tunes into tomorrow PM on R4 vs FM and TuneIn on my other b&o. The NetRadio on the BVs is B&Oโ€™s own.

    Location: Eastbourne, UK
    #40654
    Frog
    GOLD Member

    It seems though the problem is fixed – I get Radio 4 FM now in the right place.

Viewing 7 posts - 1 through 7 (of 7 total)
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