Theatre and BR1

[355f]

I am finding the Theatre is very often unresponsive to the BR1 when switching TV for the fist time; one can see the on screeb display but attempts to change channel do not work properly until maybe threee minuts have elapsed.

It seems the software upgrage helped battery life ( as that was beung used up every 6 weeks) but at the expense of interaction with the Theatre

[Sandyb]

yes, has started to happen to my living room Theatre setup.

If the remote is idle for a while, it can take a minute or so for communication to return back to normal.

I’ve kind of given up logging issues with online support, as the service is frustrating and not good.

[Morten Damsgaard]

Please add some more details to the issue then we will take a look. So when the Theatre is on, but you have not used the remote for a while it becomes unresponsive on key presses? Is there an easy way to reproduce the problem?

BTW. Correct that v2.5 solved the battery draining problem.

thanks,

Morten, B&O

[Sandyb]

Hi there Morten, there is not much I can add but yes.

This issue, which some users had early on, seems to have returned somehow.

I have 2 rooms with Theatres, and both are doing it now.

I would tentatively suggest it happens more with PUC controlled sources, though I cant swear that it’s only those sources. But yes, at times if the BR1 is idle for a while, then the Theatre/BR1 are unresponsive to the next key press, and it can take a minute or two, and repeated key presses for communication to then re-establish itself. Once it does, everything is ok again.

And just to reiterate, its now happening on both of my Theatres, both on latest 2.5.5

[Marc]

Same here. Happens only when watching tv. Music through Beolabs 28 is no problem, only tv!

[Vedet]

Was it possible to solve the problem?

[splud]

Mine has lost the shortcut menu graphics and cant find in the list “Speaker” anymore and can’t find how to put it back. It also now has listing for lights, curtains which I can’t seem to remove. Any ideas?

Thanks

[splud]

Weird, Last night for no reason the graphics and menu options all came back, must have been a gremlin in the remote! 🙂

[355f]

Hello there

 

The issue is, when using BR1 to switch on the TV, the reponse to change channel is laggy, sometimes i have to wait 40 seconds or more before the TV with ‘catch up’ with the remote

I dont get this issue on any other sources

[Author]

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