static/popping even when not playing

[hemiceni]

Hi I’m new here but also new to B&O products. I have just bought myself a Beogram 1700 which played perfectly at first but after only a couple of days it has developed this problem.

I get a popping and static noise even with the tone arm lifted. It seems to happen when the turntable moves in its suspension. Only the stillest environment will be free of the noise. Even the tone arm lifting and returning will cause enough movement to hear some popping noise.

Sadly I did have it shipped to me and the sender did not take very good shipping precautions. The transit screws were not engaged and the metal platter was still in place. He did “try” to tape the tonearm down but the cartridge was left in and unprotected.

I’m not sure this one is going to be a DIY fix but I would appreciate any suggestions,

Thanks

[Author]

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