Products not updating?

[Stan]

It seems there’s a new 6.5 release for some of the older products. Is anyone else having issues upgrading?  After about 4 tries, my BS1 (2nd Gen) upgraded, but my M3, Eclipse (gen1) either give me a failure message or complete, but don’t update the software.  Trying to figure out if it’s a problem with my network or with B&O somewhere.

[Millemis]

I have a 6.57689 version on all my ASE products – but that is from back in October.
They are on automatic updating.
Most are hardwired, some on wifi.

I am not aware that there should be any later SW.

By the way….they all run flawless.

A tip…when they won’t update – please restart pulling the mains.
Then wait until they are online again.

MM

 

Location: Flensborg————Danmark

[Guy]

You can view the latest SW updates here:  https://update.bang-olufsen.com/products

Location: Warwickshire, UK

My B&O Icons:

[Stan]

It turns out if I first go into “troubleshooting” and select the software re-start – a little easier than unplugging –  it will now upgrade successfully.  As timing goes, I have 2 Essences and a BS2 that upgraded in October, but didn’t get the upgrade indication on the Eclipse, M3 and BS1 until recently.  Might be a US, thing.

All works great now.

Thanks for the comments.

 

[Author]

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