Home Forums Product Discussion & Questions BeoMaster Is the TC9177P IC4 a common failure on the Beomaster 6500 pre-amp?

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  • #46722
    quattttro
    BRONZE Member

      I’ve got no sound from the left channel and irregular volume levels on the right from the pre-amp. I’ve traced the signal to the inputs of IC4 (Toshiba TC9177P), but nothing on the left channel output of that chip. The +/- 12V supply to that chip is fine.

      IMG_6867

       

      #46723
      Dillen
      Moderator

        All components can fail.

        Is the TC9177P IC a typical problem and a well-known trouble maker IC?
        – No.

        Have I seen TC9177P ICs fail?
        – Yes, once or twice in thirty+ years.

        Considering the amount of work done to the module you show, I’d say check the work that was done as that alone could have caused the problem.

        Oh, – and don’t forget to replace that speaker relay. Cleaning its contacts will only provide a temporary solution, and leaving it open like that won’t help it in any way.

        Martin

        #46724
        quattttro
        BRONZE Member

          Thanks for the reply, I will do some further testing if a replacement chip doesn’t solve the issue.

          The relay cover is only off for testing. I checked there first for for the fault.

          #46725
          quattttro
          BRONZE Member

            I’ve replaced TC9177P, but the problem of no sound on the left channel remains. I get a perfect sine wave at the inputs for this chip (pin 5 & 16), but nothing on the first outputs for the left channel (pin 17 &4). The +/- 12V supply to the chip is right on and steady.

            The only thing I can think of is the balance control is set to the max right channel, and this is saved despite disconnecting the 3V microprocessor board battery. I don’t have a proper remote for this unit, yet, but does this sound likely or possible?

             

            2023-06-19 12_43_26-6500 SM.pdf - Adobe Acrobat Pro

            #46726
            Glitch
            BRONZE Member

              Do you have a logic analyzer (or oscilloscope) to check the DATA/CK/STROBE signals? Manually decoding the DATA packet will answer your “balance” question.

              Are the chip grounds solid?

              Glitch

              #46727
              Die_Bogener
              BRONZE Member

                Balance max to the right and no sound on left?

                Quite normal. Everything ok.

                Just center the balance.

                Working without the lithium cell is a very bad idea.

                #46728
                Beobuddy
                FOUNDER Member

                  If the backup battery has been replaced I always perform a erasure of the memory. That set back the basic settings. After that you mostly have to set the FM display offset. But that’s easy.

                  #46729
                  quattttro
                  BRONZE Member

                    Glitch, I do have an oscilloscope, will try to probe the signals, not sure what to look for though. Tested all of the grounds, all good. At this point, it might be best if i find a proper remote

                    If the backup battery has been replaced I always perform a erasure of the memory. That set back the basic settings. After that you mostly have to set the FM display offset. But that’s easy.

                    Beobuddy, I believe you need a remote to perform this reset.

                    #46730
                    Beobuddy
                    FOUNDER Member

                      For erasing the memory you can use a Beo4, BL1000 or MCP.
                      For setting de FM display setting you’ll need a MCP. Only then you’ll get the frequency displayed. But then again, if you’re just a bit off the correct frequency while tuning with a Beo4 for instance, who will notice 😉
                      I have several MCP’s and Beo4’s laying around, so never thought of that issue. But with a Beo4 you can check and store the sound settings.

                      #46731
                      Glitch
                      BRONZE Member

                        Glitch, I do have an oscilloscope, will try to probe the signals, not sure what to look for though. Tested all of the grounds, all good. At this point, it might be best if i find a proper remote

                        Checking the DATA should be pretty straightforward (if you want to poke around while waiting for your remote to arrive). The diagrams below are from the cTC9177P datasheet.

                        Vol_1

                        Connect the scope to DATA, CK, and STROBE signals and “single trigger” the scope off the STROBE.

                        Vol_2

                        Once you have a data packet captured it can be decoded with the info above. There is also a more detailed description in the datasheet. It looks like two DATA packets will need to be captured, one for the L command and one for the R command, to debug possible balance issues.

                        Glitch

                         

                         

                        #46732
                        quattttro
                        BRONZE Member

                          Thanks for the info, I just managed to resolve it though with an old Harmony remote. The balance was indeed set to full right channel.  Everything working now.

                          #46733
                          Glitch
                          BRONZE Member

                            That is good to hear.

                            Just curious, what was the cause for the “irregular volume levels on the right” channel that you mentioned in the original post?

                            Glitch

                             

                            #46734
                            quattttro
                            BRONZE Member

                              If you look at the first post, you will see C54 is missing. I believe that was why it was behaving strangely. I forgot that one!

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