How to reinitiate N.Radio updates in BeoMaster 5 / BeoSound 5

[Luc]

For some reason my N.Radio updates got stuck on 13/2/2020 and I started missing newer stations and some older stations didn’t play anymore. I saw mention of the same problem in several posts but not a real proven solution.

So I contacted B&O Support and the solution appeared to be very simple: go into the Maintenance menu and Delete Databases! After that BeoMaster 5 reboots and starts downloading the complete actual N.Radio database again!

And this worked fine for me: after an hour or so I got 67397 ‘new’ stations re-downloaded from the portal. Some hours later the logos were also present. My failing stations play again now and I see plenty of new stations appearing.

So thanks to B&O Support for their clear,  simple and effective solution 🙂

This is the link to the document: Beosound 5 N.Radio troubleshoot.pdf

Enjoy, Luc

[Guy]

Thanks for this Luc. Sorry that you had problems posting – I think the spam filter didn’t like the link but it all works now.

Location: Warwickshire, UK
My B&O Icons:

[Author]

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