End of the road now?

[Beofile7]

I really think I am at the end of the road with b&o now? EVERYTIME I try to play anything other than B&O radio through the connect core I spend 2 hours pulling my hair out and then giving up! It just will not connect through. Yet on my Halo it still has the same track listed that was playing 3 months ago! I have rebooted everything until the cows came home but it makes no difference at all. With the Beoremote One I just lost control and it all goes to max volume (Bl50) and there is no way to stop it other than disconnect the power!! WTF? This is a horrible, painful experience. And B&O are not interested at all in offering any solutions. So much money spent. On total crap that does not work! What a world away from what this brand used to be?

[Tignum]

Hi Beofile7, that is so sad to hear. Often the BL50s get a lot of praise, it cannot be that every BL50 & Connect Core owner has this trouble right? Some forum members do use other devices to drive the BL50s and 90s though.

Is there not some way to escalate beyond your current contacts, I remember there was an option to ‘e-mail the CEO’ on the B&O website. See who responds?

I really hope your trouble will end soon and that you can enjoy the B&O experience as promised ‘High fidelity sound every time, our engineers ensure it.’.

Johan

 

Location: Netherlands

My B&O Icons:

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