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Home Forums Product Discussion & Questions BeoApp B&O speakers dropping off home WiFi

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  • #62068
    Chris Leeds
    BRONZE Member

    Hello, and thanks in advance for your help. Iโ€™m sure that this is resolvable.

    I have two Beolab 8โ€™s, a Beosound 1, two Beosound 2โ€™s and a Halo on the same WiFi network. Everything stays on the wireless network, except for the pair of Beolabs.

    When I leave home and return, all the devices appear in the app, except for the Beolabs.

    Iโ€™ve updated the app. Iโ€™ve updated the software on all the speakers. Iโ€™ve restarted the modem and router (spectrum modem with Plume WiFi mesh network). Thereโ€™s plenty of coverage throughout the house with current, updated Plume pods, located in almost every room.

    Suggestions? Itโ€™s very aggravating.

    Thanks again.

    Chris in Dallas

    #62075
    matador
    Moderator

    Hi,

    Iโ€™m not an IT specialist but have experienced some of issues like yours more or less. So whatever I said could be stupid or not.

    What I would do would be to disconnect some items: All but the 8โ€™s or โ€œcrescendoโ€ just to check that itโ€™s a problem related to the Beolab network connection or just what I would call โ€œbroadband pumpingโ€ โ€“ too many clients on one network.

    Then, if the 8โ€™s success in a stable connection, I would try to give everybody a Static IP and wire whatever coud be wired.

    Last thing I would do is carefully access the wi-fi Mesh network; Iโ€™ve seen Airplay speakers just next to a relay connecting by default to one that is two rooms away, thus making the connection instable.

    Hope this helps.

    Location: Paris France
    #62142
    TinusAMS
    BRONZE Member

    Do the 8โ€™s have an orange/amber light stating that they donโ€™t have a WiFi connection? Or are you basing that statement on them not showing in the app? And are the 8โ€™s also stereo paired wirelessly?

    My B&O Icons: No description availableNo description availableNo description availableNo description available No description available No description available
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