Home › Forums › Product Discussion & Questions › BeoApp › B&O speakers dropping off home WiFi
Tagged: BeoLab, connectivity, network, Wifi
- This topic has 2 replies, 3 voices, and was last updated 6 months, 1 week ago by
TinusAMS.
-
AuthorPosts
-
30 December 2024 at 18:25 #62068
Chris Leeds
BRONZE MemberHello, and thanks in advance for your help. Iโm sure that this is resolvable.
I have two Beolab 8โs, a Beosound 1, two Beosound 2โs and a Halo on the same WiFi network. Everything stays on the wireless network, except for the pair of Beolabs.
When I leave home and return, all the devices appear in the app, except for the Beolabs.
Iโve updated the app. Iโve updated the software on all the speakers. Iโve restarted the modem and router (spectrum modem with Plume WiFi mesh network). Thereโs plenty of coverage throughout the house with current, updated Plume pods, located in almost every room.
Suggestions? Itโs very aggravating.
Thanks again.
Chris in Dallas
30 December 2024 at 20:15 #62075ModeratorHi,
Iโm not an IT specialist but have experienced some of issues like yours more or less. So whatever I said could be stupid or not.
What I would do would be to disconnect some items: All but the 8โs or โcrescendoโ just to check that itโs a problem related to the Beolab network connection or just what I would call โbroadband pumpingโ โ too many clients on one network.
Then, if the 8โs success in a stable connection, I would try to give everybody a Static IP and wire whatever coud be wired.
Last thing I would do is carefully access the wi-fi Mesh network; Iโve seen Airplay speakers just next to a relay connecting by default to one that is two rooms away, thus making the connection instable.
Hope this helps.
Location: Paris France1 January 2025 at 13:46 #62142TinusAMS
BRONZE MemberDo the 8โs have an orange/amber light stating that they donโt have a WiFi connection? Or are you basing that statement on them not showing in the app? And are the 8โs also stereo paired wirelessly?
My B&O Icons: -
AuthorPosts
- You must be logged in to reply to this topic.