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Home Forums General Discussion & Questions General Discussion & Questions B&O Radio Migration Available now

Viewing 20 posts - 41 through 60 (of 72 total)
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  • #41063
    Sandyb
    BRONZE Member

    Christian today posted a bunch of articles / links on the Discord server, explaining all the changes to functionality (explains change in my Buttons, alarms, one touch operation etc etc)

    Here are a few of them, though its probably easier to read his long Discord post.

    https://support.bang-olufsen.com/hc/en-us/articles/8716445177745

    https://support.bang-olufsen.com/hc/en-us/articles/9940012232081

    https://support.bang-olufsen.com/hc/en-us/articles/9940005580689

    https://support.bang-olufsen.com/hc/en-us/articles/10855168034833

    https://support.bang-olufsen.com/hc/en-us/articles/10275507993489

     

     

    #41064
    patcherley
    GOLD Member

    My Eclipse now has B&O Radio working and available from both the App and Beoremote. Just had an update to the app which seemed to make it work.

    Paul

    Location: Hampshire
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description available
    #41065
    YannChris
    FOUNDER Member

    My Eclipse now has B&O Radio working and available from both the App and Beoremote. Just had an update to the app which seemed to make it work. Paul

    Paul,

    Which generation is your Eclipse?

    I have a Gen 1 one (software version is the last one) and still nothing.

    Yann.

    Location: Brittany, France
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available No description available No description availableNo description available No description available
    #41066
    patcherley
    GOLD Member

    Gen 3.

    Location: Hampshire
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description available
    #41067
    Rolf2
    GOLD Member

    Christian today posted a bunch of articles / links on the Discord server, explaining all the changes to functionality (explains change in my Buttons, alarms, one touch operation etc etc) Here are a few of them, though its probably easier to read his long Discord post. https://support.bang-olufsen.com/hc/en-us/articles/8716445177745 https://support.bang-olufsen.com/hc/en-us/articles/9940012232081 https://support.bang-olufsen.com/hc/en-us/articles/9940005580689 https://support.bang-olufsen.com/hc/en-us/articles/10855168034833 https://support.bang-olufsen.com/hc/en-us/articles/10275507993489

    Thanks for pointing towards the explanation, that helps to understand. Unfortunately I cannot operate according to the hints how to toggle between radio services, because it is not available in my app.

    Rolf

    Location: Germany
    Favourite Product: It is obvious ….
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available No description available
    #41068
    Tignum
    GOLD Member

    After an update of the app (on iPad) I am also able to use B&O radio (using Millemissen’s tip to rebuild a list of favorites from the bottom up). Playing my stations seems to work well from Core through BLC onto MasterLink, apart from one (quite annoying) change! – I now MUST start radio from the app. Radio with not start with the (IR) remotes. Only after starting radio from the app, I can use Beo4 to select the station or move up&down. The Core keeps playing radio after I switch (my BeoLink Active) off with the remote, but stops when I want to start RADIO (again) with Beo4. Has anyone else such a set-up (and issue)? My Core is at software 2.1.5087122855122.

    In the other thread (https://forum.beoworld.org/forums/topic/new-software-edge-shape-core-bs1-bs2-a9-mk3-4/) I wrote that I corresponded with B&O about a similar problem (still with Tunein). I will see if there will be a change with any software update and let you know.

    I am able to toggle between B&O radio and TuneIn, so for now I will use the latter that still behaves a bit better and does not switch off radio when I use the RADIO button Beo4.

    Have a good evening!

    Location: Netherlands
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description available
    #41069
    Millemis
    GOLD Member

    Christian today posted a bunch of articles / links on the Discord server, explaining all the changes to functionality (explains change in my Buttons, alarms, one touch operation etc etc) Here are a few of them, though its probably easier to read his long Discord post. https://support.bang-olufsen.com/hc/en-us/articles/8716445177745 https://support.bang-olufsen.com/hc/en-us/articles/9940012232081 https://support.bang-olufsen.com/hc/en-us/articles/9940005580689 https://support.bang-olufsen.com/hc/en-us/articles/10855168034833 https://support.bang-olufsen.com/hc/en-us/articles/10275507993489

    Thanks for pointing towards the explanation, that helps to understand. Unfortunately I cannot operate according to the hints how to toggle between radio services, because it is not available in my app.

    Rolf

    ———

    @Rolf2

    This setting is also not available in my app either!

     

    @Sandyb

    I have read what is in the links to the B&O pages.

    For those of us, who are not on Discord, what is in the Christian posting there, that is not part of what the B&O pages explain?
    Anything important?

    MM

    Location: Flensborg————Danmark
    #41070
    Carolpa
    BRONZE Member

    apart from one (quite annoying) change! – I now MUST start radio from the app.

    did you change your BLC settings (“IR Mapping”) accordantly?

    #41071
    Tignum
    GOLD Member

    apart from one (quite annoying) change! – I now MUST start radio from the app.

    did you change your BLC settings (“IR Mapping”) accordantly?

    I did now! And it works. Thanks again for your help Carolpa!

    When I first checked the BLC settings, I could not find ‘B&O Radio’ as a source. It turned out that in the set-up menu of the Core all source tick boxes (‘at sources in local list’) were unchecked. I re-checked the tick boxes, and ‘B&O Radio’ (actually ‘B&O Radio’) showed as a source in the BLC’s ‘IR mapping’ menu.

    Location: Netherlands
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description available
    #41072
    PhilLondon
    BRONZE Member

    I’m able to migrate, but when I chose a radio, my Beosound Core says this source isn’t supported.

    It says I’m on the latest software.

    #41073
    Tignum
    GOLD Member

    Could it be that your B&O app needs an update?

    Location: Netherlands
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description available
    #41074
    Millemis
    GOLD Member

    @Phil

    Try rebooting the Core.

    To be sure that you actually are on the latest sw, try turning off automatic update (which you should turn on again afterwards), try to update manually.
    This worked for me on a stubborn M3.

    MM

    Location: Flensborg————Danmark
    #41075
    PhilLondon
    BRONZE Member

    @millemissen

    Somehow it’s working now!

     

    #41076
    Rolf2
    GOLD Member

    @Tignum:

    My Essence MK II received the same update. It is connected as primary to a BLC, set up as A.Master. I use in one part of this ML network a BL Active with two BL 4500. TuneIn is mapped to Radio on a Beo 4. I cannot switch radio stations with my remote after starting Radio, though it is possible to start it with my Beo 4.

    I also have opened a ticket at customer service for this issue, and also for the non functional B&O Radio migration.

    Rolf

    Location: Germany
    Favourite Product: It is obvious ….
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available No description available
    #41077
    Tignum
    GOLD Member

    Hi Rolf,

    My BLC setup is practically the same (with a BeoSound Core and BeoLab 4000 though). Migration to B&O Radio did not help to fix what you describe. After a radio station switch on the B&O app, you should also be able to switch stations with the Beo4.

    Thanks for opening a ticket too, let’s hope B&O goes hunting for this bug soon!

    Johan

    Location: Netherlands
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description available
    #41078
    Rolf2
    GOLD Member

    I received very quick feedback from B&O customer support, great service! Stating, my app not being on the newest sw level. That proved to be true, although I do not know why it did not update automatically. First, there was no possibility to update, but checking several times in the app shop, eventually it said „update“ and I did. My app is now at sw version 4.4.2.22112852170. Could anybody confirm, please?

    I am traveling at the moment, so I will check when I am home at the weekend.


    @Johan
    :

    B&O told me to try, if the problem with the Beo 4 persists after the update. If so, I will go back to customer service again.

    Rolf

    Location: Germany
    Favourite Product: It is obvious ….
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available No description available
    #41079
    Tignum
    GOLD Member

    Hi Rolf, I confirm that my iPad app has that same software version (with the same problem still unfortunately).

    Johan

    Location: Netherlands
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description available
    #41080
    PhilLondon
    BRONZE Member

    What I had to do to make it work…

    Update the app, then go to the Radio tab, and set the default service to B&O radio. After a few minutes it all worked.

    #41081
    Rolf2
    GOLD Member

    So, after returning to my home, I tried the migration I did trigger during the week in the app, et voilá, it proved to be working – almost.

    All devices are working, except my BS Moment. It shows B&O radio surface as well as TuneIn, but is still fixed on TuneIn. Even if I set it in radio services on B&O Radio (which I had to do by ticking the circled box manually), it plays TuneIn. A manual switch to B&O radio brings up the “not supported” message.

    In the menu of the connected BLC I also am able to only select TuneIn. it does not show B&O radio as my other BLC does.

    Anyone here who has done the migration with the Moment?

    Strangely, the afore mentioned second BLC, connected to my BS Essence MK II, says in the app menu, that it is integrated with the Moment, which it definitely is not.


    @Johan
    :

    After having set all devices to B&O Radio, it seems that I am able to switch radio stations with Beo4 and BR1 in IR mode, if I start the Essence with my remotes. Still, I am not sure yet, if I did something with the app before using the remotes, so I will keep testing.

    Rolf

    Location: Germany
    Favourite Product: It is obvious ….
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available No description available
    #41082
    Tignum
    GOLD Member

    Thanks Rolf. Maybe it is the Core that needs a bit of software work then. I am afraid I cannot help you with the Moment [edit] issue. Best of luck!

    Location: Netherlands
    My B&O Icons: No description available No description availableNo description availableNo description availableNo description available
Viewing 20 posts - 41 through 60 (of 72 total)
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