Beovision 11/46, motorized wall bracket

[Herbert Brantl]

Good morning,

I recently acquired a Bang & Olufsen BeoVision 11-46 with a motorized wall bracket. The television works perfectly; however, there is an issue with the wall mount. The motor appears to have moved to its end position and can no longer be controlled using the remote.

I have tried to resolve the issue through the settings, but without success. I receive a message prompting me to set the end positions (maximum angle and parallel to the wall), which I enter and which the television confirms. After that, nothing happens—there is no prompt or response to control the motor.

As I am new to Bang & Olufsen, I was wondering if there might be something simple I have overlooked or a trick to reactivate the motor.

I would appreciate any help.

Best regards,
Herbert Brantl

• This topic was modified 6 days, 18 hours ago by Herbert Brantl.

[vikinguk]

Did you fold the TV manually back to its parallel wall position? (The motor makes a ratcheting noise when you do this).

Graham

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