Beosound5 ENCORE not to sleep

[Joris Allewijn]

Hi, My ENCORE stays always ON when I have my USB stick with Music attached. Does anyone recognize this and have a fix?

Would be much obliged,

thanks in advance,

Joris

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[carolpa]

Joris Allewijn wrote:

Hi, My ENCORE stays always ON when I have my USB stick with Music attached. Does anyone recognize this and have a fix?

Would be much obliged,

thanks in advance,

Joris

I do recognize and the fix is switch off the BS5e manually.

[Joris Allewijn]

PROBLEM SOLVED:

1. de BS5E kwam in PAUZE stand na sommige nummers, afgespeeld vanuit de USB.
2. De BS5E ging niet meer in de slaapstand (dus UIT met een zwart scherm), maar bleef aan. Bleek door voortdurende indexering te komen.
3. Sommige Albumplaatjes werden niet geladen.

OPLOSSING:
1. Met tip van A.I. het gratis programma MP3TAG gedownload.
2. Hier nieuwe Actiegroepen aangemaakt om Metadata te controleren op overbodige en storende tags.
3. Ook Actiegroep om alle andere bestandsformaten dan “cover.jpg” te verwijderen of om te zetten.
4. In ieder album zowel “embedded” art alsook een toevoeging in de mappen van de juiste”cover.jpg”
5. Belangrijk bleek ook de directorystructuur van de albums: In plaats van D:\MUZIEK\Adele\21\*.mp3 heb ik de albums per artiest en in submappen per album geherstructureerd als: D:\Adele\21. De BS5E kan nu sneller indexeren.
6. De USB stick m.b.v. programma GUIformat op FAT32 geformatteerd.
7. M.b.v. MP3TAG de kolommen op de juiste manier gevuld via .mta acties. Bijvoorbeeld automatische invulling van “Titel” uit veld “Bestandsnaam”.

Nu met deze nieuwe USBstick de BS5E opnieuw laten indexeren en alles werkt zoals het moet!

<input tabindex=”-1″ accept=”.jpg,.jpeg,.png,.webp,.heic,.heif,.svg,.txt,.pdf,.docx,.xlsx,.pptx,.json,.xml,.csv,.md,.js,.css,.html,.htm,.xml” multiple=”multiple” type=”file” aria-hidden=”true” data-testid=”composer-file-input” />

<button title=”Smart” type=”button” aria-expanded=”false” aria-haspopup=”menu” aria-label=”Smart” data-testid=”composer-chat-mode-smart-button” data-spatial-navigation-autofocus=”false”>Smart</button>

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

[Joris Allewijn]

Hi everyone who has problems with this. I’ve solved it:
<h1>B&O COMMUNITY POST </h1>
BeoSound 5 Encore – Fix for Pausing Between Tracks, No Standby, and Missing Cover Art

Tags: BeoSound 5 Encore, Metadata, Cover Art, USB Setup, NAS Setup, MP3TAG

Short Introduction Many BeoSound 5 Encore owners run into similar issues. My BS5E paused between tracks, refused to enter standby, and sometimes didn’t show album art. After a complete cleanup and restructuring, everything works flawlessly again. I hope this helps others.

PROBLEMS ENCOUNTERED

1. The BS5E randomly entered PAUSE mode after certain tracks when playing from USB.
2. The BS5E no longer entered standby (black screen) and stayed powered on. Cause: continuous re-indexing triggered by inconsistent files.
3. Some album covers didn’t load or appeared inconsistently.
4. Root causes included:
   • using an SSD as the music source (sleep-mode, unpredictable I/O),
   • inconsistent MP3 metadata,
   • PNG files and hidden files inside album folders,
   • missing or incorrect cover.jpg,
   • overly deep or inefficient folder structure,
   • USB drive not formatted optimally.

SOLUTIONS THAT FIXED EVERYTHING

1. Cleaned up metadata using MP3TAG. Created Action Groups (.mta) to:
   • remove unnecessary or problematic tags
   • convert ID3v2.4 to ID3v2.3
   • check embedded cover art
   • remove or convert PNG files to JPG
2. Standardized cover art. Each album folder now contains:
   • cover.jpg (exact filename)
   • embedded cover art inside every MP3
3. Cleaned up all album folders. Removed PNG files, hidden/system files, leftover junk files, inconsistent filenames.
4. Simplified the folder structure. Old: D:\MUSIC\Artist\Album\*.mp3 New: D:\Artist\Album\ Result: much faster indexing.
5. Reformatted the USB stick using GUIFormat. FAT32, 32k clusters. Most stable configuration for the BS5E.
6. Auto-filled metadata fields using MP3TAG Action Groups. Example: Title automatically filled from filename.
7. New USB stick works perfectly. SanDisk 128GB USB 3.0 (formatted FAT32). Results:
   • no more pausing between tracks
   • device enters standby normally
   • all cover art displays correctly
   • indexing is fast and stable
8. Alternative: NAS share works extremely well. A NAS shared folder (e.g., Synology) is also a stable option:
   • no sleep-mode issues
   • predictable I/O
   • stable SMB access
   • smooth and consistent indexing

SUMMARY FOR OTHER B&O USERS

• SSDs are not suitable for the BS5E (sleep-mode + I/O behavior).
• USB 3.0 sticks work fine if formatted FAT32 with 32k clusters.
• NAS shares are an excellent alternative.
• Each album folder should contain:
  • cover.jpg
  • embedded artwork
  • no PNGs or hidden files
  • ID3v2.3 tags
• Keep the folder structure simple: D:\Artist\Album\tracks

Location: Netherlands

Favourite Product: Beosound 5

My B&O Icons:

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