Beosound Moment Service Menu

[jongsang Han]

Mirco76, did you access it using the USB inside the moment board?

I have two moments, one dead and one working.
The dead one only connects to APX and the boot loader is probably broken.
I have a dream of using normal things to restore dead things, but I don’t have the courage or enough data.
Has anyone tried this?

My B&O Icons:

[nvisions]

Hi togehther, i have the problem that my Jukebox no showing up the Serialnumber… i dont can run updates. Anybody have a solution? The ServiceMenu V2. not running on my Jukebox… Service Tool?

Thx

[TexasSnow]

Nvisions,

 

I had this same problem, had to send it back to a repair shop who fiddled with it for a while. Eventually it was mailed back to bang and Olufsen for service.

the product support specialist who was able to resolve the problem is named Angel Resto.  I might call B&O support and see if you can get ahold of that invidiual since they just solved this same problem for me last month.

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