Home › Forums › Product Discussion & Questions › BeoSound › Beosound Moment Service Menu
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TexasSnow.
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9 October 2022 at 02:23 #39674
Mirco76
BRONZE MemberHi,
can anybody help me how to open the service menu in the Beosound moment tablet. Bang & Olufsen changed the way to enter the service menu in one of the last updates? Does anybody know how to enter it?
Best regards
Mirco
10 October 2022 at 20:16 #39675Mirco76
BRONZE MemberCan nobody help with this?
12 October 2022 at 10:55 #39676andy_js
GOLD MemberYou access the service menu by removing the rear cover. It’s been this way since the Moment was released.
12 October 2022 at 12:35 #39677Mirco76
BRONZE MemberThanks you for the answer, but I did not mean the normal configuration menu. I mean the production menu described in the service manual. Before one of the last updates it worked like described in the manual.
Wenn you enter this menu, a normal android version is booting and you can install things like spotify connect etc. very easy.
– Enter BeoSound Moment interface (Jukebox) into production mode by:
1 Move the BeoSound Moment interface (Jukebox) away from charging on the BeoSound Moment hub (SoundHeart).
2 Tap 4 times on centre of the aluminium touch wheel and then tap on upper right corner of the display within 3 seconds: display will turn blank.
3 Single tap on centre of display, just above the midline: Keyboard appears.
4 Enter the password ‘2807’ and press Done and wait approx 60 seconds.
5 Jukebox will reboot and reveal Production menu.
6 Press on the IP Address button to read the IP address of the BeoSound Moment interface (Jukebox).12 October 2022 at 12:36 #39678Mirco76
BRONZE MemberI have used my beosound moment with spotify connect the last years. It works perfect.
12 October 2022 at 14:05 #39679GOLD MemberI have used my beosound moment with spotify connect the last years. It works perfect.
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I remember that there were some postings about this on the old forum.
Would be nice if you could explain, how you have managed this….since I know of no native support for Spotify Connect on the Moment.
MM
Location: Flensborg————Danmark13 October 2022 at 15:14 #39680Mirco76
BRONZE MemberIt is very easy. When you enter this menu the BS moment is like a normal android tablet. You can install and manage APK and you can manage it do use a service in a background. this works perfect with spotify connect.
19 October 2022 at 20:41 #39681andy_js
GOLD MemberI recall reading that Spotify Connect was introduced in a Beta firmware version and removed almost immediately in a follow-up. Maybe support is still there even though it isn’t exposed?
23 October 2022 at 12:18 #39682mbolo01
BRONZE MemberGood way to give a second life to the Moment. How do you go back to the B&O menu?
Location: France23 October 2022 at 13:20 #39683Mirco76
BRONZE MemberBut how can you enter the service menu? The described way is not working since one of the last updates?
23 October 2022 at 13:25 #39684mbolo01
BRONZE Memberthat said, the step by step procedure does not work on mine. Tapping 4 times on the aluminums wheel does nothing but pausing/starting
Location: France23 October 2022 at 13:45 #39685Mirco76
BRONZE MemberThis doesn’t work after one of the last updates. They might have changed the way to get in the normal android mode.
23 October 2022 at 15:03 #39686mbolo01
BRONZE MemberI didn’t read your very first message, sorry …. yes it is a pity that we can no longer take more advantage of this device after the most interesting feature (MoodWheel) has been broken and before all tablets die
Location: France23 October 2022 at 20:58 #39687Mirco76
BRONZE MemberYes it is…the Beosound is a device like the beosound core but it is limited through the software. An mine worked fine as Spotify Connect Client until a few weeks. An now i can‘t enter the android menu of the tablet to fix it.
23 January 2024 at 06:39 #39688ethuijs
BRONZE MemberAny progress on this topic? I would like to add Spotify connect to my Moment too.
regards Edwin23 January 2024 at 09:00 #39689Anonymous
InactiveHere is the new procedure to get in to servicemenu after sw 2.0
From software version 2.0
Enter BeoSound Moment interface (Jukebox) into production mode by:
1. Move the BeoSound Moment interface (Jukebox) away from charging on the
BeoSound Moment hub (SoundHeart).
2. Tap 4 times on the aluminium touch wheel.
3. Swipe up and then down.
4. Adjust Volume down, 360 degrees.
5. Wait approx. 30 seconds while ‘starting production mode’ is shown on the
screen.
6. Jukebox will reboot and reveal Production menu.
7. Press on the Show Device IDs button.
8. In the 6th line from top, read the serial number of the BeoSound Moment
interface (Jukebox).
9. Press Exit and then press Exit Production Mode by which BeoSound Moment
interface (Jukebox) returns to entertainment mode – which will take a while23 January 2024 at 09:20 #39690ethuijs
BRONZE MemberOk thanks,
Still possible to add Spotify app then?
Kind regards Edwin
25 January 2024 at 08:44 #39691BRONZE MemberWith the possibility to go into the native android menu, can there be any form of additional programming or coding? If so, any possibilities to fix the gracenote link in the Moment, so we can enjoy artist / album pictures again on the songs playing? Or reuse the Moodwheel including favorite songs (inner circle of the moodwheel)
Sure there must be some technical advanced members with the knowledge to revive the Moment to original functionalities? (just dreaming of a fully functional Moment again)
28 January 2024 at 20:52 #39692Mirco76
BRONZE MemberYes it is. But you need some coding experiences. My moment acts as Spotify connect client.
28 January 2024 at 20:53 #39693Mirco76
BRONZE MemberThe Moment is a normal but old android tablet.
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