Beosound 5 – network connection?

[CharlieWednesday]

I’ve been searching on the forums and I’ve seen some answers, but nothing is working.

I’ve just added a Beosound 5 to my B&O collection, and it is working (it still has the previous owner’s music on it, and works fine in that respect), but my problem is, I cannot get my PC to ‘see’ it, and I cannot get it to connect to the internet.

I’m assuming it will need a software update too, but I’ll have to get it connected first!

I’ve installed the BeoConnect app downloaded from the BS5 support page on the B&O site, but it does not see the BS5.  I’ve checked the client settings on my router and the BS5 is listed there as a client (it’s connected to a network switch via LAN), but when I run the BeoConnect app, the BS5 is not showing.

I’ve done a full system recovery by the way, but that didn’t make any difference.

Any help would be much appreciated.

Location: Liverpool
My B&O Icons:

[matador]

Hi,

There’s number of threads about BS5 loosing internet connection. I can’t remember if the solution is simple or complicated but it does exist.
I remember a thread in trhe old forum (I cant fond it right now) where the guy (french by the way) found a solution and wanted to sell it to members.

I think the problem comes from a corrupted file in the linux framework behind the BS5 software.

Of course your problem can be different.

Good luck.

Location: Paris France

[CharlieWednesday]

Thanks.  I have made some progress since yesterday.  I went into the Service Menu and ran the Windows network wizard, during which I turned file sharing on.  I was then able to connect to the BS5 from my PC, which is on the same network, so I am now able to manage the music that’s stored on it.  For some reason the music I am adding does now show any album artwork however.

It still has no internet connection, but at least I can now add my own music to it and remove the music from the previous owner.

I found this post which gives details on using the Service Tool.  I have ordered a wired keyboard/trackpad from Amazon to connect to it, as it seems I’ll need one of those to use the service tool. The details in that post are mostly concerned with replacing the HDD, but it looks like I can also use it just to install the software.  If that works, I might then also go on to replace the HDD with an SSD.

As far as I am aware, I should be able to get Spotify working on it too. Of course that would require the latest software, and also if I figure out how to get it connected to the internet, of course.

I have a couple of Beo6 remotes, so the next task after getting the software updated would be to try and get 2-way remote functionality with those, and I’m betting that will be complicated!  I have found some other forum posts about hat though, so that should be useful

I’ll update here with progress.

Location: Liverpool
My B&O Icons:

[CharlieWednesday]

Suddenly today, this started happening:

I’ve restarted it a few times, and I’ve run a System Restore on it (twice), but I just keep getting this now.  Any ideas?

Location: Liverpool
My B&O Icons:

[Severed_hand_of_skywalker]

This version of windows is not safe to have on the internet.  It will compromise your whole network.

Location: Toronto, Canada

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