Home › Forums › Product Discussion & Questions › BeoPlay › Beoplay V1 update error
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Morgan Lim.
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3 June 2024 at 11:38 #56230
Hi,
I have a bit of an issue with my Beoplay V1 that I fear is worse than it seems.
I set my TV to update to Version 1.0.11.37484 via a USB stick because the TV had the well-known network connection error with the previous software version.
I started the update and left since it would likely take some time. When I returned a couple of hours later, I was met with a green blinking indicator light. The TV will neither turn on nor go into standby. When I press the “TV” button on the remote, “Bang & Olufsen” appears in the lower right corner. This text stays there for about 3 minutes, after which the TV goes back to blinking green indefinitely.
The TV has been on overnight without any improvement.
It was never turned off during the update. The only mistake I can find is that I used a USB 3.0 flash drive, while the manual says to use a USB 2.0 stick.
Could this have caused the error? And is there any way to “reinstall” the TV or roll back the update?
I look forward to hearing if any of you have experience with this issue.
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You must be logged in to view attached files.2 August 2024 at 15:02 #57912Hi Alexander,
can you share with us the software update files you’re using
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