Beoplay V1 network

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  • #18333
    James1980
    BRONZE Member

      Hi all,

      hoping someone can help….

      My V1 seems to have lost the connection with my home network for some reason. Only noticed as I tried to ‘join’ with another audio product.
      It’s hard wired to the network and when I look on the settings all of the values for up address etc are ‘’0’.

      Have checked in the Google home app and the product is showing as offline, everything else is working as it should. Can anyone help in any way?

      thanks in advance

       

      James

      #18337
      Madskp
      GOLD Member
        • Denmark

        Sounds like the physical network connection is lost. Have you tried connecting something else, like a laptop to the network connector used for the TV just to rule out if its the TV or the network connection.

        regarding Google Home, have you been able to see it there before? My V1 cannot be found by the google Home App.

        #18429
        James1980
        BRONZE Member

          Hey, thanks for your response. I should have added that I have tried the Ethernet connector on my Apple TV and it works absolutely fine. And yes the V1 has always been visible under devices on the Google home app (iPhone version).

          #18430
          James1980
          BRONZE Member

            I’ve attached a pic so you can see what the network config screen is saying.

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            #18498
            Madskp
            GOLD Member
              • Denmark

              A quick thought maybe try to change the IP settings to manual, and apply and afterwards change back to automatic. Other than that it  a reset to factory setting is also something to try, but you will loose all other settings

              #18538
              James1980
              BRONZE Member

                Thanks for your help gents, seems power cycling the router and TV together solved the problem.

                #18539
                Madskp
                GOLD Member
                  • Denmark

                  Great to hear 🙂

                  One question about the Google Home App and the V1, what can you do from the Google Home APP? Can you control some functions on the TV?

                   

                  #18543
                  James1980
                  BRONZE Member

                    No, zero control over anything.

                    #18622
                    Bdgiants
                    BRONZE Member

                      I’m new to this forum and I’m hoping someone still has this sw update available. Saw a link on old forum, but the link doesn’t work

                      I own a BeoPlay V1 -40 with old SW.

                      As some others described as well I’m not able to update neither SW nor PUC list via WiFi or ethernet.

                       

                      This is why I’m desperately looking for the last SW Version to download and update via USB.

                      The version I’m looking for is this one from 2016: 1.0.11.37484

                      Does anyone of you still have that version somewhere on an old PC/Mac or so and can share it with me?

                      Thanks a lot!

                      #18623
                      Millemissen
                      GOLD Member
                        • Flensborg/Danmark

                        https://archivedforum2.beoworld.org/cfs-filesystemfile.ashx/__key/CommunityServer.Components.PostAttachments/00.00.33.10.34/V1_2D00_40.jpg

                        Found here:

                        https://archivedforum2.beoworld.org/forums/p/45625/331039.aspx

                        If that is not working, try to PM Keith Saunders – he might be able to help.

                         

                        And….by the way – welcome to the Beoworld Forum.

                        MM

                        #32147
                        bjacobse
                        BRONZE Member

                          Hi

                          https://archivedforum2.beoworld.org/cfs-filesystemfile.ashx/__key/CommunityServer.Components.PostAttachments/00.00.33.10.34/V1_2D00_40.jpg Found here: https://archivedforum2.beoworld.org/forums/p/45625/331039.aspx If that is not working, try to PM Keith Saunders – he might be able to help. And….by the way – welcome to the Beoworld Forum. MM

                          Well I am, new, and are not able to register on the archived forum, as capcha isn’t working. So I am not sure how to proceed, or shall I contact Keith Saunders?

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                          #32159
                          Millemissen
                          GOLD Member
                            • Flensborg/Danmark

                            Please use the ‘Contact Us’ button right at the top of this site.

                            MM

                            #32187
                            bjacobse
                            BRONZE Member

                              Perfect, and thank you

                              #32375
                              bjacobse
                              BRONZE Member

                                just to finalize my previous request, I have received firmware and have upgraded my V1-40. Action is solved and closed

                                • This reply was modified 6 days, 6 hours ago by bjacobse.
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