Beomaster 7000 with MCP5500 – no communication

[Fiona Cheeseman]

I have a beosystem 7000 with 2a links installed in the house. I bought a MCP5500 as I rememeber we sold this as a combo but all I get is “no communication”. I have beolink 1000 and beo4 and did have a Beolink 5000, they a;ll worked fine.

There is something in the back of my mind to “programme” the MCP but I cant rememeber what to do, its something like option 1 o2 using the remote. Does anyone know?

Ive checked the MCP and its emitting and responding but doesnt do much.

• This topic was modified 17 hours, 33 minutes ago by Fiona Cheeseman.

[Guy]

Hi Fiona and welcome to Beoworld!

The MCP5500 should indeed work with the BeoSystem 7000.  However, the MCP is quite old and can be quite tempermental – it may well be faulty.

There is no need to ‘programme’ the MCP.  If it is serviceable and has good/new batteries it should work without any setup.  Does it work in any of the link rooms?  Does an LED show in the MCL2a sensors when you press buttons on the MCP?

If none of your remotes can control the Beosystem, the Beomaster 7000 may not be in the correct A.OPT to receive and respond to IR commands.  If you still have the BL1000 then you can use this to check that the Beomaster is set up correctly.  With the system in stand-by, on the BL1000 press SOUND 1 STORE, and the Beomaster should respond with a flash of the stand-by LED.  Then try the remotes again.

There are other threads on here that describe dismantling the MCP and cleaning or repairing the ‘opto-sensor’ that is used by the volume control wheel – other suggestions have been to simply clean the IR transmitters and the perspex through which they transmit.

EDIT:  You should also check that the BM7000 is transmitting back to the MCP5500 – without this acknowledgement the MCP5500 will not work properly.  View the front panel of the BM7000 with your phone camera whilst pressing buttons on the MCP and you should see the BM7000 IR transmitters glowing in response – I think they are in the centre of the info panel.  (On an iPhone you may need to use the selfie-camera)

• This reply was modified 58 minutes ago by Guy.
• This reply was modified 43 minutes ago by Guy. Reason: Extra test info added

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