beolink converter 1790 NL/ML issue

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  • #2178
    lechatsurletoit
      • Topics Started 4
      • Total Posts 4

      Hello everyone,
      I just bought a second-hand beolink converter 1790 NL/ML, I’m afraid I got scammed and it’s broken despite being sold as working.
      When I plug it in, I can’t see it either on the setup app (iPhone), on my computer internet browser or on the computer network when it’s connected directly as stated in the documentation.
      The led is a solid green, and when pressing on the reset button nothing happens.
      When I plug it directly to a PC, sometimes I get a flashing green/red led but it doesn’t do much more and the reset button remains unresponsive.
      I also plugged it in my Masterlink network but not much happens.
      Does anyone out there have an idea of what I could try, or do I need to go directly to the shop?
      Thanks all!

      #20793
      Carolpa
        • Topics Started 8
        • Total Posts 196

        Hello everyone, I just bought a second-hand beolink converter 1790 NL/ML, I’m afraid I got scammed and it’s broken despite being sold as working. When I plug it in, I can’t see it either on the setup app (iPhone), on my computer internet browser or on the computer network when it’s connected directly as stated in the documentation. The led is a solid green, and when pressing on the reset button nothing happens. When I plug it directly to a PC, sometimes I get a flashing green/red led but it doesn’t do much more and the reset button remains unresponsive. I also plugged it in my Masterlink network but not much happens. Does anyone out there have an idea of what I could try, or do I need to go directly to the shop? Thanks all!

        first do a factory reset, then (re)connect the BLC to your network. Find the correct IP address of the BLC (Beolink NL-ML converter). Open your browser and connect to the IP of the BLC.

        nl-ml reset

        #20787
        Carolpa
          • Topics Started 8
          • Total Posts 196

          i would disconnect the BLC completely.

          restart the BLC by only connecting the mains.

          press the  setup button as described.

           

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