Home Forums Product Discussion & Questions BeoLab Beolab 3500 not responding to Beo4

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  • #48361
    andersojohansson
    BRONZE Member

      I have a system consisting of Beosound 3000, a pair of Beolab 3, a sub Beolab 11 and a linkspeaker Beolab 3500. I use a Beo4 to control the units.

      However, the Beolab 3500 is not responding to the remote anymore. I do not have a clue whether it is the Beolab 3500, the Beo 4 or the master link cable that is malfunctioning.

      Does anybody have ideas about what could be the problem?

      /Anders

      #48362
      Guy
      Moderator
        • Warwickshire, UK

        Good morning and welcome to Beoworld!

        Perhaps the Beolab 3500 is in L.OPT 0, which is a setting where it will not respond to IR commands. To resolve this, turn the system to to standby/off. Then, in the BL3500 room using the Beo4, press the POWER button and LIST together. Then press LIST until OPTION is shown, press GO (centre button), and then press LIST to show L.OPT. Then press 6. The screen on the Beolab should then show the option that you have selected. Then try the remote again.

        #48363
        andersojohansson
        BRONZE Member

          Thanks for the reply. I have now tried it and the Beolab 3500 shows “Option 6” on its display for a while. However, I still cannot wake it up from standby with the remote.

          #48364
          Madskp
          GOLD Member
            • Denmark

            Try pressing Menu, 0, 9, GO to see if Masterlink is on or off.

            If it is off you can change the setting with up or down arrows and accept with GO

            You can also try to see if there is a Masterlink error by pressing Menu, 0, 2, GO.

            This will either show NO ML, ML ON or ML error 1-4

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