Beocom 6000 turning off upon incoming call

[griebel]

Hi,
I’m experiencing an unusual issue with one of my BeoCom 6000 phones. Whenever I receive a call, the phone immediately powers off. After that, I can turn it back on without any problem and make outgoing calls without any issues—it works perfectly.
Does anyone know why it shuts down when receiving calls? Any ideas or suggestions would be greatly appreciated.
Thank you,
Guy

• This topic was modified 9 hours, 30 minutes ago by griebel.

[Guy]

That sounds like a battery problem.  Try swapping batteries between your BC6000s and see if the problem moves too!

Location: Warwickshire, UK

My B&O Icons:

[griebel]

Guy wrote:

That sounds like a battery problem.  Try swapping batteries between your BC6000s and see if the problem moves too!

I tried swapping the batteries, but it doesn’t help.

[Guy]

Have you tried a handset reset?  Process varies according to model, so is your a Mk1 (with dot to left of circle button) or Mk2 (with INT button to left of  circle button)?

If Mk1 handset:

Reset handset: Press (dot) 7 000 9

If Mk2 Handset:

Access Service Menu by pressing  9#9#9✱INT   then scroll to ‘reset handset’ and press centre button.

• This reply was modified 5 hours, 58 minutes ago by Guy.

Location: Warwickshire, UK

My B&O Icons:

[Author]

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