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Home Forums Product Discussion & Questions BeoRemote Beo5 & Beo6 Beo6 Beosound5/Beomaster5

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  • #34160
    JeffConlan
    BRONZE Member
      • Topics Started 1
      • Total Posts 1

      Hi

      Looking for some help with the “Cannot connect to product” error on my Be06 remote

      I’m pretty sure the wireless networking details are correct I know the IP of the server and I can see the remote on my network.

      the volume controls etc work fine (IR) but I don’t get any album info etc like i was hoping

      Thanks Jeff

      #34161
      Stoobie
      GOLD Member
        • Topics Started 7
        • Total Posts 124

        From the Beo6 user guide :-

        When you use Beo6 for 2-way communication with BeoSound 5, you must look up the IP address on BeoSound 5 first. Then enter the (new) BS5 IP address.

        Find the IP address on BeoSound 5 by entering the NETWORK INFO menu on the BS5 and look up IP ADDRESS. The address could, for example, be 192.168.100.111.

        Go to the Beo6
        > Select Wireless in the Setup menu.
        > Press Server IP on Beo6.
        > Enter the IP address in the display and press GO

        Depending on your setup, the IP Address of the BS5 can be changed periodically  by the router. You can go into most routers and make an IP Adress fixed so it alway remains the same. Probaly they best solution for thiis setup.

        Stoobie

        Stoobie

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