Beo4 Remote wonkiness with Beovision Avant US

[Dan Cash]

I am brand new to B&O as of yesterday.  Bought a Beovision Avant US (8490) on FB.  Got it home and at first things seemed to be going fine.  Remote worked and I was able to change the stand orientations when on and off, etc.  But then the remote started just acting strange.  Some buttons didn’t work, sometimes it didn’t work at all, etc.  I replaced batteries and since it has just been all over the place.

The remote is the one with V Tape, Record, A Tape, and the AV button.

Where I’m at right now is: volume up doesn’t work(even though I can see the IR led firing through my phone camera), and when I go to the menu on the TV, the Go button doesn’t work(can see the IR firing).

If I open menu I can hit 7 to get to the External Sources, but I can’t make any changes(and I can’t get my component input to work)

I have read that I may need to change the mode on the remote.   If I hit standby+list I get only 3 options: Add? Option? Remove?  All of the documentation seems to say there is supposed to be a Config? option as well.

Hitting go in Option gives me: V. Opt, A. Opt, and L. Opt.  I can’t hit go on any of these, so I have tried 0, 1, 2, 3, etc as different control inputs after selecting V. Opt.
None of these change anything.

Do I just have a bad remote?  Should I buy a newer version?  Will a newer version(example one with DVD button) work with my TV?

This TV looks amazing from what tiny little bit I can get working on it….. but so far it is just requiring black magic to get it to work.

[Guy]

Hi and welcome to Beoworld Dan – hopefully we can help.

To be honest it sounds to me like the fault may be with the TV.  The fact that you can see the remote transmitting IR suggests that it is sending the signals but that the TV is not responding.

Dan Cash wrote:

I have read that I may need to change the mode on the remote.   If I hit standby+list I get only 3 options: Add? Option? Remove?  All of the documentation seems to say there is supposed to be a Config? option as well.

There was no ‘config’ option on the early Beo4 (the version with the AV button).  But config would not solve the problem – it just provides an easy way to set up the remote for various different AV environments.

Dan Cash wrote:

Hitting go in Option gives me: V. Opt, A. Opt, and L. Opt.  I can’t hit go on any of these, so I have tried 0, 1, 2, 3, etc as different control inputs after selecting V. Opt.
None of these change anything.

The V.OPT setting allows you to set up your TV to react to IR commands.  V.OPT 0 will stop it responding to IR, V.OPT 1 will just see it respond to video commands, and V.OPT 2 will see it respond to both video and audio commands.  The correct setting for you is V.OPT 1 – this should be achieved by simply pressing ‘1’ when V.OPT is shown on the Beo4 display (there is no need for the GO button here).

In your situation I would want to test your remote with another (known to be working) B&O device (pref TV) and/or test your TV with a known-working remote.

Any of the Beo4 versions should work with your Avant, but a newer version will be no good if it’s the TV that is faulty!

Location: Warwickshire, UK
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