Reply To: Beo4 Remote issue

[Guy]

Hi and welcome to Beoworld!

Are you sure that the 6 hexagonal nuts that hold the PCB to the front plate are not simply too tight – this would cause the problem that you describe.  I usually tighten then just enough that the screw thread is just starting to emerge above the nut.

Failing that, you could try removing the little clip at the foot of the remote – this holds the foil to the PCB and ensures a good electrical contact – maybe clean underneath with Isopropyl Alcohol.

Failing that you could try removing the foil but they are sometimes very strongly stuck and hence damage is likely.

Which version of the Beo4 is it?  What are the second row of buttons from L to R?

Last time I bought new foils they were approx £15 from here: https://www.avaservices.co.uk/