Home › Forums › Product Discussion & Questions › BeoLab › Connection Beolab 20 – Beosound Core › Reply To: Connection Beolab 20 – Beosound Core
19 October 2022 at 21:51
#39941
Through the B&O app, have you tried “Troubleshoot” and/or “Reboot” for the Core?
Also, is the Core’s software up to date? I believe that the latest version in the US is “v2.0.47943.
Have you disconnected the mains from both the Core and Lab 20’s and waited a minute or two before reconnecting and going through the set up process?
I am assuming that since your Lab 20’s are show room demos that their firmware is up to date.
Have you tried contacting B&O Support which is accessible through the B&O website?
