Home › Forums › Product Discussion & Questions › BeoCom › Beocom 2 pairing issue.
- This topic has 5 replies, 2 voices, and was last updated 1 week, 4 days ago by Guy.
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10 December 2024 at 16:02 #61468
Hi everyone, quick intro as this is my first post. I have a mark 3 9000 unit with speakers plus a Beocom 2 phone and a couple of other b&o products.
i wonder if someone could help with a problem I have with the phone.? Last week the beoline PSTN base seemed to give up the ghost, so I purchased one off eBay. Received it today but it fails to pair with the phone. On further investigation the one that is kaput is a UK model and the replacement is or appears to be a Denmark model. Am I right to assume that these are not compatible with one another.?
10 December 2024 at 16:32 #61469I have successfully used UK PSTNs in Denmark and Danish PSTNs in UK. The only problem that I have experienced is that caller display does not work when using Danish PSTN in UK. The Beocom should be able to pair.
What model of PSTN is it? The newer (mars bar size) PSTN is only open for pairing for 5 minutes after connection to the mains. Older PSTN models require a button press to open the base for pairing.
If the base already has the maximum number of phones registered, you would need to use a previously registered phone to delete some of those phones – this may be a problem is the base is second hand!
PS: And welcome to Beoworld!!
- This reply was modified 1 week, 4 days ago by Guy.
10 December 2024 at 16:45 #61472Thanks Guy,
the old one and the replacement are exactly the same apart from the uk/dk designation, good point about the number of registration on the new one. Wouldn’t be able to resolve that at all. Shame really as it was ‘cheap’, lights up and flashes like it’s pairing but no go, maybe I’m not leaving to pair long enough? Anyway, thanks for reply
10 December 2024 at 17:04 #61473One other thing that you could try is a reset of the handset – this has been known to solve registration problems.
Take a note of any saved phonebook numbers first!
On the handset, press 9 # 9 # 9 * INT
… and then scroll down to ‘reset handset’ and press OK.
Then try pairing again.
10 December 2024 at 17:25 #61474Cock a doodle do !! Gold star and a Merry Christmas to you and your family.
Er, it worked! Thanks guy.
10 December 2024 at 17:27 #61475Great news – and a Merry Christmas to you and yours too! 🎄🎅🤶
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