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  • #58921
    Norman Mcgregor
    BRONZE Member

    Hi,

    Can anyone help?

    I have a beoline with 6 phones registered (3 beocom 6000 and 3 beocom 2). One beocom 2 is faulty with no working display. I have a replacement phone but I need to deregister the faulty phone first. I’ve no idea how to do this without a working display on the phone in question. Is it possible and if so how?

    Any help would be much appreciated.

    Thanks,

    Norman

    #58924
    Guy
    Moderator

    Hi and welcome to Beoworld!

    On one of the working phones, go to โ€˜Settingsโ€™, then โ€˜Baseโ€™ then โ€˜Remove Handsetโ€™. Then scroll through to find the handset you with to remove and select.

    Location: Warwickshire, UK
    My B&O Icons: No description available No description available No description availableNo description availableNo description availableNo description available No description available No description availableNo description availableNo description availableNo description availableNo description availableNo description availableNo description available
    #58937
    Norman Mcgregor
    BRONZE Member

    Hi Guy,

    Thanks for your prompt response, welcome and solution.

    All is now well and having followed your instructions I’m feeling both pleased and suitably embarrassed by how simple a process it was. It’s easy when you know!

    Thanks again. ๐Ÿ™‚

     

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