Home Forums Product Discussion & Questions BeoSound Beosound 3200 not sending data to speaker displays

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  • #46678
    Sooty
    BRONZE Member

      I have a Beosound 3200 connected to Beolab 3000 speakers  via a Beolab 2 with all fully wired beolink mk 2 cables.

      For some reason both speakers have stopped displaying any info in the displays but are both working otherwise. I wired a spare Beolab 3000 speaker separately and the display on that didn’t work either so assume problem is with the Beosound 3200. Can anyone offer any advice on what the problem might be please. Is there any way of resetting the Beosound?

      #46679
      lawrencejmcook
      FOUNDER Member

        Hi Sooty – have you checked that the slider switches on the SIDE of thee Beolab 3000s are set to AUDIO? If set to VIDEO, they won’t show the correct status.

        Lawrence

        #46680
        Guy
        Moderator
          • Warwickshire, UK

          Hi and welcome to Beoworld!

          Are you sure that the cables are not faulty? Have you tried swapping them out/around and/or trying both powerlink sockets?

          If you have a multimeter, check the continuity of the PL cables – pin 6 is data and pin 7 is data ground. Make sure that pin 6 isn’t shorted to one of the other connections.

          It’s also worth disconnecting anything else from the BeoSound (Masterlink and Aux socket) to rule those out as part of the problem.

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